Shift Supervisor - Lead Craft Coffee & Team

Starbucks Corp.; Cookeville (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) program

Tuition coverage (Starbucks CollegeACH

Paid vacation

Paid parental leave

Discounted stock program

Emergency savings tools

Job summary

Starbucks Coffee Company is hiring a shift supervisor in Cookeville, TN. You will lead daily store operations, coach team members, and ensure quality beverages and food to standard recipes while maintaining store safety and exceptional customer service.

We offer extensive partner benefits, flexible scheduling, and growth opportunities as part of a supportive, inclusive environment at Starbucks."

Qualifications

• Attendance and punctuality required, with/without accommodation.
• Willingness to work early mornings, evenings, weekends, nights and holidays.
• Adhere to store policies including quality standards, cash handling and safety.
• Minimum 6 months of customer-facing experience.
• Minimum 6 months of experience delegating tasks to others.

Responsibilities

• Direct daily store operations and maintain quality beverages and food to standard recipes.
• Coach and delegate tasks to team members to ensure smooth service.
• Ensure cash handling, safety and security procedures are followed.
• Provide excellent customer service and foster a welcoming environment.

Skills

Customer service

Team leadership

Communication

Retail knowledge

People management

Flexibility

Job description

Starbucks Coffee Company is hiring a shift supervisor in Cookeville, TN. You will lead daily store operations, coach team members, and ensure quality beverages and food to standard recipes while maintaining store safety and exceptional customer service.

We offer extensive partner benefits, flexible scheduling, and growth opportunities as part of a supportive, inclusive environment at Starbucks."