Cafe Shift Supervisor - Guest Experience & Operations

Darren Caddle; Santa Ana (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A growing coffee company in Santa Ana is seeking a dedicated operations supervisor to manage the team and ensure a great customer experience. This role involves opening and closing duties, overseeing staff performance, and adhering to safety and quality standards. Ideal candidates should be physically capable, friendly, and committed to guest satisfaction. Join a supportive environment where your contributions truly matter.

Qualifications

• Must be able to lift 25 lbs unassisted.
• Requires the ability to stand for long periods.
• Friendly and courteous demeanor required.

Responsibilities

• Open and close the caffé, managing tasks at the start and end of shifts.
• Oversee staff operations and handle customer satisfaction.
• Ensure health and safety policies are followed.

Skills

Physical strength

Customer service

Communication

Job description

A growing coffee company in Santa Ana is seeking a dedicated operations supervisor to manage the team and ensure a great customer experience. This role involves opening and closing duties, overseeing staff performance, and adhering to safety and quality standards. Ideal candidates should be physically capable, friendly, and committed to guest satisfaction. Join a supportive environment where your contributions truly matter.