Cafe Shift Lead: Elevate Hospitality & Craft Coffee

Blue Bottle Coffee Inc; Malibu (CA); On-site; USD 24,151 - 34,396; Full time

Benefits offered by this job

Comprehensive health, dental, and vision coverage

Best-in-class coffee training

401(k) plan

Paid time off & paid volunteer hours

50% discount on all products

Flexible spending account

Job summary

A popular coffee company in Malibu seeks a Shift Supervisor to lead a team in delivering exceptional customer service and maintaining high cafe standards. You will oversee operations, foster a culture of continuous improvement, and guide staff towards achieving company sustainability goals. Candidates should have supervisory experience, complete barista training, and demonstrate strong communication. This role offers competitive pay starting at $21.25/hour plus tips, along with comprehensive benefits.

Qualifications

• 6 months to 1 year of supervisory experience or experience in team leadership.
• Completed Blue Bottle Academy's Barista training and validation program or will complete it within 90 days post-hire.
• Basic math and computer skills.

Responsibilities

• Possess comprehensive knowledge of Cafe expenditures and contribute to sales growth.
• Support ongoing operations and ensure right routines and processes.
• Oversee service flow for safety, cleanliness, quality, and efficiency.
• Lead efforts to achieve company-wide sustainability objectives.

Skills

Team leadership

Customer service

Communication

Problem-solving

Empathy

Education

Food Safety Certification

Job description

A popular coffee company in Malibu seeks a Shift Supervisor to lead a team in delivering exceptional customer service and maintaining high cafe standards. You will oversee operations, foster a culture of continuous improvement, and guide staff towards achieving company sustainability goals. Candidates should have supervisory experience, complete barista training, and demonstrate strong communication. This role offers competitive pay starting at $21.25/hour plus tips, along with comprehensive benefits.