Shift Supervisor: Customer Service & Store Ops Leader

Hispanic Alliance for Career Enhancement; Santa Ana (CA); On-site; USD 20,855 - 29,702; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Wellness resources

Job summary

The Hispanic Alliance for Career Enhancement is looking for a part-time Shift Supervisor in Santa Ana, California. This key leader supports store management in driving performance while building customer loyalty through excellent service.

The Shift Supervisor will supervise staff, handle customer relations, and ensure smooth operations when management is unavailable. Required skills include strong communication and analytical abilities. The pay rate is set at $18.35, and the position includes eligible benefits.

Qualifications

• Advanced communication and supervision skills required.
• Flexible schedule including early morning, overnight, and weekend shifts.
• Deductive reasoning and analytical skills necessary.

Responsibilities

• Supervise store crew and ensure completion of activities.
• Assist customers with questions and complaints.
• Maintain customer confidentiality and execute store displays.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision skills

Computer skills

Education

High School diploma or equivalent

Job description

The Hispanic Alliance for Career Enhancement is looking for a part-time Shift Supervisor in Santa Ana, California. This key leader supports store management in driving performance while building customer loyalty through excellent service.

The Shift Supervisor will supervise staff, handle customer relations, and ensure smooth operations when management is unavailable. Required skills include strong communication and analytical abilities. The pay rate is set at $18.35, and the position includes eligible benefits.