Cafe Shift Leader — Drive Service Excellence

Gopuff; Washington; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers.

This role deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers, while modeling both Starbucks and Gopuff standards on every shift.

Qualifications

• 1+ years of leadership in retail, grocery, military, restaurant, or equivalent.
• 1 year of leadership in a cafe preferred.
• ServeSafe Certification highly preferred.

Responsibilities

• Lead shift operations and ensure order accuracy.
• Deploy baristas and delegate tasks to maintain speed and quality.
• Coach and develop team while upholding health and sanitation standards.
• Communicate with the manager to improve shift operations.
• Foster a positive learning environment and strong team relationships.

Skills

Leadership experience

ServeSafe Certification

Cafe experience

Flexible schedule

Team collaboration

Attention to detail

Tools

POS systems

Job description

Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers.

This role deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers, while modeling both Starbucks and Gopuff standards on every shift.