Shift Supervisor & Lead Barista - Elevate Customer Experience

Gopuff; New York (NY); On-site; USD 23,014 - 32,778; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff is seeking a Shift Supervisor for its Starbucks Operations team in New York City. In this role, you will ensure order accuracy and efficient delivery while assisting the site leader in executing store operations during shifts. Key responsibilities include training new employees, providing feedback, and maintaining a positive environment. Candidates should have 1+ years of leadership experience, preferably in a cafe setting. Benefits include medical insurance and a 25% employee discount.

Qualifications

• 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience.
• ServeSafe Certification highly preferred.
• Welcoming and helpful attitude toward new team members.
• Attention to detail and follow a multi-step processes.

Responsibilities

• Ensure order accuracy and fast, efficient delivery to customers.
• Assist the site leader in executing store operations during scheduled shifts.
• Provide coaching and feedback to baristas on shift.
• Maintain a calm demeanor during high volume periods.

Skills

Leadership experience

Customer service

Teamwork

Attention to detail

Adaptability

Job description

Gopuff is seeking a Shift Supervisor for its Starbucks Operations team in New York City. In this role, you will ensure order accuracy and efficient delivery while assisting the site leader in executing store operations during shifts. Key responsibilities include training new employees, providing feedback, and maintaining a positive environment. Candidates should have 1+ years of leadership experience, preferably in a cafe setting. Benefits include medical insurance and a 25% employee discount.