Cafe Sales Associate - Quick Service Restaurant

Eataly; Santa Clara (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

401K with match

Employee meals

Job summary

Eataly in Santa Clara, CA is hiring a Cafe Quick Service Restaurant Sales Associate to deliver exceptional guest service at our gelato, pastry, coffee, panini and Italian treat counters. You will assist with food prep, keep displays clean, and manage allergens while following FIFO and safety standards.

You will also operate the cash register, balance cash drops and support teammates to ensure smooth service during busy periods. This role requires flexibility for evenings and weekends.

Qualifications

• Outstanding communication and guest service skills
• Experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Responsibilities

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets up stations and replenishes displays neatly including separation of allergens
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Cafe Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

Qualifications

• Outstanding communication and guest service skills
• Experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Pay Rate starts at $18.70 an hour plus tips.

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.