Café Riggs Food & Beverage Manager

Riggs D.C; Washington (District of Columbia); On-site; USD 71,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Six complimentary nights per year at a

Lore Group employee rates

Lore Group family rates

Lore Discovery partner hotel discounts

Discount at Lore Group restaurants and

Paid vacation days

Nine paid holidays annually

Seven paid sick days annually

401(k) with 5% match

Training and development programs

Employee meals – lunch and dinner

Job summary

Riggs Washington DC is seeking an experienced Food and Beverage Manager to lead all aspects of hotel restaurant operations, including Café Riggs and Silver Lyan. You will drive service excellence, develop SOPs, and manage a diverse team to deliver memorable dining experiences.

The role requires strong leadership, attention to detail, and a passion for guest satisfaction, with responsibilities spanning operations, staff development, scheduling, payroll, budgeting, and compliance.

Qualifications

• Experience leading hotel restaurant operations.
• Ability to recruit, train and supervise staff.
• Strong financial acumen with budgeting and cost control.

Responsibilities

• Oversee day-to-day dining room, bar, and events operations to ensure smooth service.
• Develop and implement SOPs for service, including reservations and opening/closing procedures.
• Maintain cleanliness and sanitation per health regulations.
• Recruit, train and supervise F&B staff; provide coaching and evaluations.
• Schedule staff and manage payroll; monitor labor costs and adjust as needed.
• Deliver exceptional guest service and address guest feedback.
• Collaborate with culinary team on menus, promotions, and seasonal offerings.
• Develop and manage the F&B budget; implement pricing and upselling strategies.
• Ensure compliance with laws and hotel policies for food safety and service.

Skills

Leadership

F&B Operations

Staff Management

Scheduling

Payroll

Budgeting

Customer Service

Compliance

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.Position Overview: The Food and Beverage Manager will serve as a key leader in the hotel restaurant, responsible for managing all aspects of food and beverage operations to ensure the highest standards of quality, service, and guest satisfaction. This position requires strong leadership skills, exceptional attention to detail, and a passion for delivering memorable dining experiences.Key Responsibilities:Operational Leadership:Oversee the day-to-day operations of the hotel restaurant, including dining room service, bar operations, and special events, ensuring smooth and efficient service delivery.Develop and implement standard operating procedures for food and beverage service, including opening and closing procedures, reservation management, and service standards.Monitor and maintain cleanliness, organization, and sanitation standards in the dining area, bar, and kitchen, ensuring compliance with health and safety regulations.Staff Management and Development:Recruit, train, and supervise food and beverage staff, including servers, bartenders/barbacks, hosts/hostesses, baristas, server assistants, and polishersProvide ongoing coaching, feedback, and performance evaluations to support the professional growth and development of staff members.Conduct regular training sessions to ensure staff are knowledgeable about menu items, service standards, and customer preferences.Scheduling and Payroll:Develop and manage staff schedules to ensure adequate coverage for all shifts, balancing the needs of the business with staff availability and preferences.Process payroll for food and beverage staff, ensuring accurate recording of hours worked, tips, and any overtime, and addressing any discrepancies promptly.Monitor labor costs and adjust scheduling as necessary to maintain budgeted labor expenditures.Guest Experience and Satisfaction:Ensure guests receive exceptional service and hospitality throughout their dining experience, anticipating their needs and addressing any concerns or special requests promptly and courteously.Interact with guests to gather feedback, assess satisfaction levels, and identify opportunities for improvement, implementing corrective actions as needed to enhance the overall guest experience.Collaborate with the culinary team to develop innovative menus, seasonal offerings, and special promotions that delight guests and drive revenue growth.Financial Management:Develop and manage the food and beverage budget, tracking revenue and expenses to ensure profitability and financial targets are met.Analyze financial data and key performance indicators to identify opportunities for cost savings, revenue enhancement, and operational efficiency.Implement pricing strategies, menu engineering techniques, and upselling initiatives to maximize revenue and profitability while maintaining value for guests.Quality Control and Compliance:Ensure food and beverage offerings meet the hotel’s quality standards, including presentation, taste, and portion size, maintaining consistency and excellence in every dish and drink.Monitor inventory levels, ordering, and stock control to minimize waste and ensure adequate supply levels for daily operations.Ensure compliance with all relevant laws, regulations, and hotel policies pertaining to food safety, sanitation, alcohol service, and guest satisfaction.Salary Range: 71,000.00 - 75,000.00BenefitsAt Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:Medical, dental, and vision insurance for full-time employeesSix complimentary nights each year at any Lore Group hotelLore Group employee and immediate family ratesLore Group friends and family rates50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery50% discount at Lore Group restaurants and barsPaid vacation days - entitlement increasing annuallyNine paid holidays annuallySeven paid sick days annually, as established in Washington, D.C.Company-paid life insurance equal to 1.5 times annual salaryEmployee Assistance ProgramReferral incentives401(k) with a 5% matchTraining and development programsAdditional perks through CignaComplimentary employee meals - lunch and dinner dailyEmployee recognition programsEqual Employment OpportunityLore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.Location: Washington, DC