Cafe Park Server

Paycom - ATS; Galveston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Moody Gardens in Galveston, TX is hiring a Server to take orders, deliver dishes, and ensure guest satisfaction in a friendly, timely manner. You will greet guests, explain promotions, and coordinate with kitchen staff to ensure accuracy.

Certification in TABC and Food Handlers is required before start. This role requires reliability, strong guest relations, and ability to work with POS systems in a busy dining setting.

Qualifications

• Must be reliable, responsible and punctual.
• Excellent guest relations and etiquette in a fast paced setting.
• Proficient in reading, writing and speaking English to communicate with guests and teammates.
• Ability to memorize and promote menu items and specials.
• Experience with a POS system and beverage service is advantageous.
• Certifications for beverage service and food handling are required.

Responsibilities

• Take orders accurately and deliver them with courtesy and speed.
• Record orders, confirm accuracy with guests, and coordinate with kitchen staff.
• Replenish beverages and upsell desserts or specialty drinks.
• Assist in clearing and resetting tables and maintaining station cleanliness.
• Perform side work, restock condiments, and operate POS system as needed.
• Adhere to Moody Gardens policies and safety guidelines.

Skills

Reliability

Guest relations

English proficiency

Attention to detail

Upselling

Communication

Education

TABC Certification

Food Handlers Certification

Tools

POS system

Beverage equipment

Job description

JOB SUMMARY:The Server is responsible for order taking and delivery of any food and beverage items to guests. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.POSITION AUTHORITY:The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.POSITION GUIDELINES:Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives. The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities.ESSENTIAL FUNCTIONS:Check station before, during, and after shift for proper set-up and cleanlinessGreet guests in a friendly and courteous manner and explain any specials or restaurant promotions for guest awarenessRecord the details of the order from the guests, repeating the order to the guest to check for accuracyWhen complete, retrieve order from the kitchen, confirming its accuracy, lift, and deliver it to the guests along with appropriate condimentsReplenish beverages as necessary and check with guests for overall satisfactionMarket and serve any dessert items, or specialty coffeesAssist the server Assistants in clearing and resetting the tablesPerform all side work including replenishing condiments and restocking side standsAnt and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody GardensEDUCATION/ EXPERIENCE REQUIREMENTS:Any combination of education, training, or experience that provides the required knowledge, skills, and abilitiesPrior hospitality/server experience preferredMust obtain TABC & Food Handlers Certification prior to beginning workREQUIRED SKILLS:Must be reliable and responsibleMust have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquetteKnowledge of the appropriate table settings, service ware, and menu itemsAbility to read, write, and speak in English sufficient to understand menus, special promotions, record orders, and communicate with guests to explainAbility to remember, recite, and promote a variety of menu itemsAbility to operate beverage equipmentAbility to operate a keyboard and learn the POS systemPHYSICAL REQUIREMENTS:Ability to transport large trays weighing up to 30 pounds through a crowded room on a continuous basis throughout the shiftAbility to move or push goods on a hand card weighing a maximum of 200 poundsAbility to stand, and/or walk continuously throughout shiftAbility to perform tasks requiring bending, stooping, and kneeling