Cafe Operations Manager - Elder Care Dining

Stella Maris, Inc.; Towson (MD); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

PTO and company holidays

Tuition reimbursement

403(B) retirement plan with generous 2

Health, vision, dental benefits

Discounts on auto & home insurance and

Verizon plans

Pet Wellness coverage

Legal assistance and identity theft

Employee Assistance Program

Perks at Work

Job summary

Stella Maris, Inc. in Towson, MD is seeking a full-time Cafe Manager to lead daily cafe operations. You will ensure exceptional retail service, manage stock and pricing, and coordinate with the Executive Chef for timely production and replenishment.

The role requires strong team leadership, experience in cafe settings, and dedication to maintaining a clean, welcoming environment while meeting service goals and cost controls.

Qualifications

• High school diploma or equivalent.
• Minimum three (3) years of relevant retail food service experience.
• Experience managing cafe operations preferred.

Responsibilities

• Manage daily cafe operations with focus on retail service, product availability, stocking, and inventory accuracy.
• Oversee staff performance, sanitation, and service quality during posted hours.
• Forecast demand by reviewing sales patterns and events; coordinate replenishment with the Executive Chef.
• Address customer complaints promptly and implement corrective steps with leadership.
• Maintain par levels for cafe items and monitor stock daily for accuracy.
• Plan catering requests, events, and staff coverage in collaboration with dining leadership.

Skills

Retail service

Stock management

Customer service

Team coordination

Education

High school diploma

Job description

Stella Maris, Inc. in Towson, MD is seeking a full-time Cafe Manager to lead daily cafe operations. You will ensure exceptional retail service, manage stock and pricing, and coordinate with the Executive Chef for timely production and replenishment.

The role requires strong team leadership, experience in cafe settings, and dedication to maintaining a clean, welcoming environment while meeting service goals and cost controls.