Cafe Manager

Stella Maris; Towson (MD); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

PTO and company holidays

Tuition reimbursement

403(B) retirement plan with generous 2

Health, vision, dental benefits

Discounts on auto & home insurance and

Verizon plans

Pet Wellness coverage

Legal assistance and identity theft

Employee Assistance Program

Perks at Work

Job summary

Stella Maris, Inc. in Towson, MD is seeking a full-time Cafe Manager to lead daily cafe operations. You will ensure exceptional retail service, manage stock and pricing, and coordinate with the Executive Chef for timely production and replenishment.

The role requires strong team leadership, experience in cafe settings, and dedication to maintaining a clean, welcoming environment while meeting service goals and cost controls.

Qualifications

• High school diploma or equivalent.
• Minimum three (3) years of relevant retail food service experience.
• Experience managing cafe operations preferred.

Responsibilities

• Manage daily cafe operations with focus on retail service, product availability, stocking, and inventory accuracy.
• Oversee staff performance, sanitation, and service quality during posted hours.
• Forecast demand by reviewing sales patterns and events; coordinate replenishment with the Executive Chef.
• Address customer complaints promptly and implement corrective steps with leadership.
• Maintain par levels for cafe items and monitor stock daily for accuracy.
• Plan catering requests, events, and staff coverage in collaboration with dining leadership.

Skills

Retail service

Stock management

Customer service

Team coordination

Education

High school diploma

Job description

Summary

Like the Sisters of Mercy before us, we witness God’s healing love for all people by providing excellent clinical and residential services within a community of compassionate care. As a leader in eldercare for nearly 70 years, we are always looking for qualified people to join the Stella Maris team. Our team includes nurses, certified geriatric nursing assistants, social workers, chaplains, therapists and other caregivers and support staff. If you are interested in becoming a part of our highly committed team of employees, please consider applying today.

Cafe Manage-Full-Time

Check out some of our benefits offered:

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and “Catch Up” provision
• Competitive health, prescription, vision and dental benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

Manages daily cafe operations at Stella Maris, with responsibility for retail service, product availability, stocking, inventory accuracy, staff performance, sanitation, and sales. Anticipates customer demand and coordinates food production and ordering needs with the Executive Chef to maintain availability throughout posted service hours while controlling waste and cost. Assists with catering planning, preparation, setup, service, and follow-through as assigned.

• Maintain a clean, organized, welcoming cafe with accurate pricing, clear menu and product signage, appealing displays, and dependable service throughout posted hours.
• Check readiness before opening and monitor food, beverages, grab-and-go items, condiments, disposables, and other supplies throughout service. Assign replenishment duties and verify completion.
• Review sales patterns, customer requests, upcoming events, and prior shortages to forecast demand. Coordinate timely replenishment or approved alternatives with the Executive Chef before products run out.
• Respond promptly to complaints and recurring service issues; communicate corrective steps to leadership and verify that improvements are sustained.
• Maintain established par levels for cafe food, beverages, retail products, paper goods, and service supplies. Review stock daily and recommend par adjustments based on sales, usage, delivery schedules, and upcoming needs.
• Complete scheduled physical inventory counts and maintain accurate records of stock on hand, waste, spoilage, and transfers between the cafe, kitchen, and catering operations.
• Assist with approved catering requests in accordance with room booking and catering procedures. Review event details, attendance, timing, service style, and assigned responsibilities with the Executive Chef and dining leadershi
• Plan staff assignments and coverage for opening, peak service, replenishment, closing, and assigned catering events. Provide hands-on assistance when needed and verify completion of daily duties.

Requirements

• High school diploma or equivalent
• Minimum three (3) years of relevant retail food service experience

Min

USD $20.55/Hr.

Max

USD $30.85/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.