Cafe Operations Leader — Drive Profit & Customer Experience

Gopuff; Pittsburgh (Allegheny County); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

Job summary

A leading delivery service seeks a Cafe Manager to lead Starbucks operations in Pittsburgh. You will drive team success and ensure a perfect customer experience. The ideal candidate has 2 years of managerial experience, strong leadership skills, and the ability to improve operational processes. This full-time role offers benefits including health insurance, a retirement plan, and employee discounts. Join a dynamic team committed to delivering convenience and quality to customers.

Qualifications

• 2 years of manager/supervisor experience - 1 year in QSR and/or cafe is preferred.
• Strong conflict resolution skills.
• Entrepreneurial mentality with experience in a sales-focused environment.

Responsibilities

• Lead all Starbucks operations including deliveries and inventory management.
• Drive improvements in key performance indicators like Production Time and Order Defect Rate.
• Ensure financial success by meeting budget targets.

Skills

Managerial experience

Organizational skills

Interpersonal skills

Problem-solving skills

Leadership skills

Tools

Google Suite

Job description

A leading delivery service seeks a Cafe Manager to lead Starbucks operations in Pittsburgh. You will drive team success and ensure a perfect customer experience. The ideal candidate has 2 years of managerial experience, strong leadership skills, and the ability to improve operational processes. This full-time role offers benefits including health insurance, a retirement plan, and employee discounts. Join a dynamic team committed to delivering convenience and quality to customers.