Cafe Associate Manager: Lead Team & Guest-First Service

Au Bon Pain; Pittsburgh (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Quarterly bonuses

401K

Job summary

A popular café chain in Pittsburgh is looking for an Associate Manager to oversee daily operations, ensuring guest satisfaction and adherence to service standards. The role involves managing staff, maintaining financial objectives, and upholding quality controls. Ideal candidates should have leadership experience in a restaurant environment, preferably with a BA/BS degree and ServSafe certification, while demonstrating strong customer service skills. Competitive salary and structured training provided.

Qualifications

• A minimum of one year experience in a restaurant, preferably in fast casual or full service.
• Must be ServSafe certified, or become certified within 90 days.
• Strong computer skills and experience directing teams.

Responsibilities

• Ensure that café standards are met and financial objectives are achieved.
• Assist in recruitment, selection, and training of team members.
• Maintain cleanliness and sanitation standards.

Skills

Leadership

Teamwork

Customer service

Financial analysis

Labor management

Education

BA/BS degree (strongly preferred)

Tools

Restaurant management software

Job description

A popular café chain in Pittsburgh is looking for an Associate Manager to oversee daily operations, ensuring guest satisfaction and adherence to service standards. The role involves managing staff, maintaining financial objectives, and upholding quality controls. Ideal candidates should have leadership experience in a restaurant environment, preferably with a BA/BS degree and ServSafe certification, while demonstrating strong customer service skills. Competitive salary and structured training provided.