Café Operations Leader

th; Cleveland (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

th is seeking an experienced café manager in Cleveland, Ohio to lead daily operations, manage staff, and ensure a high level of customer service. Responsibilities include overseeing cleanliness, processing payments, and ensuring all duties are carried out efficiently.

The ideal candidate will have strong management skills and the ability to work in a fast-paced environment, upholding service excellence.

Qualifications

• Experience in food and beverage preparation or customer service preferred.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• Ability to walk, bend, and stand for extended periods.

Responsibilities

• Oversee day-to-day operations of the café.
• Process payments and make bank deposits.
• Ensure café cleanliness and manage staff duties.

Skills

Exceptional listening and communication skills

Customer satisfaction orientation

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

th is seeking an experienced café manager in Cleveland, Ohio to lead daily operations, manage staff, and ensure a high level of customer service. Responsibilities include overseeing cleanliness, processing payments, and ensuring all duties are carried out efficiently.

The ideal candidate will have strong management skills and the ability to work in a fast-paced environment, upholding service excellence.