Café Operations Lead — Guest Experience Coach

LTFMGTCO LTF Club Management Co; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Life Time is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily café operations. You will focus on hospitality, service standards, and coaching a high-performing team to meet performance goals.

You will help manage labor, food costs, inventory, and overall financial performance while upholding food safety and Life Time brand standards across every shift.

Qualifications

• Strong passion for hospitality, guest engagement, and team leadership.
• Ability to lead by example and coach others in a fast-paced café environment.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Skills

Hospitality

Team leadership

Coaching

Food safety

Operations

Job description

Life Time is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily café operations. You will focus on hospitality, service standards, and coaching a high-performing team to meet performance goals.

You will help manage labor, food costs, inventory, and overall financial performance while upholding food safety and Life Time brand standards across every shift.