Café Operations Lead & Guest Experience Coach

LTFMGTCO LTF Club Management Co; Canton Township (SD); On-site; USD 42,000 - 62,000; Full time

Job summary

Life Time is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences, guiding daily operations, and developing a high-performing team. You will uphold hospitality standards and ensure smooth service during shifts.

You’ll coach staff, manage labor and costs, oversee safety and cleanliness, and help drive sales through service. This role requires strong communication, a proactive mindset, and a passion for a guest-centric café environment.

Qualifications

• 1–2 years of leadership experience in a fast-casual or café setting.
• ServSafe Manager certification (or equivalent) and CPR/AED certification.
• High school diploma or equivalent.

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Skills

Hospitality leadership

Guest engagement

Team coaching

Communication

Organizational skills

Education

High School diploma or equivalent

Tools

POS systems

Inventory management

Job description

Life Time is seeking an Assistant Café Leader to support the Café Leader in delivering guest experiences, guiding daily operations, and developing a high-performing team. You will uphold hospitality standards and ensure smooth service during shifts.

You’ll coach staff, manage labor and costs, oversee safety and cleanliness, and help drive sales through service. This role requires strong communication, a proactive mindset, and a passion for a guest-centric café environment.