Cafe Manager: Lead, Inspire & Elevate Guest Experience

James Coffee Co; California; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k

Paid Time Off

Medical Insurance (50% employee-premia

Employee Sponsored Life Insurance

1 Free Bag of Coffee Every Week

50% discount on James Coffee merch

Job summary

James Coffee Company is seeking a hands-on Cafe Manager to lead daily operations across all locations in San Diego, Escondido, San Diego and Vista, CA. The role emphasizes quality service, staff development, and inventory control in a fast-paced cafe environment.

The ideal candidate brings specialty coffee experience and strong interpersonal skills to coach the team while maintaining excellent customer experiences.

Qualifications

• Specialty coffee experience required.
• Ability to maintain a pleasant disposition and sense of urgency with helping customers.
• Capability to maintain effective relationships with coworkers and customers.
• Detail-oriented, logical, and methodological approach to problem solving.
• Excellent interpersonal and customer service skills.
• Maintain regular and consistent attendance and punctuality.

Responsibilities

• Work shifts on the floor to support business flow and daily schedules.
• Maintain a strong, positive and engaging presence on the floor.
• Monitor espresso drinks, batch brew coffee, fresh food items, and tea to ensure quality.
• Lead and coach the team on quality standards.
• Communicate to Management any needs related to the coffeebar in upcoming schedules.
• Work with coffeebar staff to solve scheduling conflicts as they arise.
• Ensure staffing needs and capabilities are communicated to Management weekly.
• Place weekly internal orders and keep track of inventory.
• Ensure staff are confident in drink preparation skills.

Skills

Specialty coffee experience

Customer service

Interpersonal skills

Attention to detail

Communication skills

Punctuality

Job description

James Coffee Company is seeking a hands-on Cafe Manager to lead daily operations across all locations in San Diego, Escondido, San Diego and Vista, CA. The role emphasizes quality service, staff development, and inventory control in a fast-paced cafe environment.

The ideal candidate brings specialty coffee experience and strong interpersonal skills to coach the team while maintaining excellent customer experiences.