Cafe Manager: Lead Enlightened Hospitality & Team Growth

Daily-Provisions-1; Washington (District of Columbia); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Annual bonus eligibility

Health, dental and vision coverage

Paid time off and parental leave

401(k) match

Life insurance

Job summary

Union Square Hospitality Group's Daily Provisions in Washington, DC is seeking a Cafe Manager to lead Front of House and Back of House, partnering with the GM and store managers to deliver consistently exceptional service and a welcoming guest experience. You will guide beverage and kitchen operations, mentor staff, uphold safety and HR practices, and drive growth through teamwork and hospitality.

Competitive compensation, benefits, and dining programs support your professional and personal

Qualifications

• 2+ years management experience in a similar environment.
• Bachelor’s Degree or Certification in Hospitality-related field.
• Understanding of Microsoft Office applications (Excel, Word, Outlook).
• NYC DOHMH Food Protection Certificate holder.
• English fluency and Spanish preferred.

Responsibilities

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
• Exhibit expert knowledge of the beverage and kitchen stations
• Be a champion of Enlightened Hospitality to our guests for in-store and digital orders, ensuring that the experience leaves them raving both during and after their visit or order
• Maintain excellence and cleanliness of the store, ensuring that appropriate physical inventory is always available to employees and guests and that all staff is properly acquainted with appropriate CGS as it pertains to the cycle of service
• Continuously provide support to all FOH&BOH staff and actively participate in the cycle of service as needed
• Remain current and compliant with the correct HR practices and policies, holding employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary
• Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures
• Ensure DOL/Health Department compliance as it pertains to the operation
• Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
• Consistently looks for internal and external opportunities to build our growing team
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

Skills

Leadership

Customer service

Bilingual English/Spanish

Education

Bachelor’s Degree or Certification in Hospitality

NYC DOHMH Food Protection Certificate

Tools

Microsoft Office (Excel/Word/Outlook)

Job description

Union Square Hospitality Group's Daily Provisions in Washington, DC is seeking a Cafe Manager to lead Front of House and Back of House, partnering with the GM and store managers to deliver consistently exceptional service and a welcoming guest experience. You will guide beverage and kitchen operations, mentor staff, uphold safety and HR practices, and drive growth through teamwork and hospitality.

Competitive compensation, benefits, and dining programs support your professional and personal