Cafe Manager

Presbyterian Communities of South Carolina; Easley, Northern (SC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Presbyterian Communities of South Carolina is seeking a Café Manager to oversee daily operations, ensure an outstanding guest experience, and cultivate a welcoming atmosphere for both guests and staff. You will lead a team on the floor, train and schedule employees, manage inventory and costs, and collaborate with leadership to meet financial and service goals while maintaining top food safety standards.

An associate degree in Hospitality or related field and ServSafe Manager Certification are

Qualifications

• Associate degree (or equivalent) in Hospitality, Foodservice Management, Business, or a related field.
• ServSafe Manager Certification required.
• Minimum of three (3) years of management experience in a café, coffeehouse, bakery-café, or retail foodservice environment.

Responsibilities

• Oversee the daily operation of the café, including opening and closing procedures, food and beverage service, cleanliness, and overall appearance.
• Be an active presence on the floor, supporting team members and ensuring excellent service during busy periods.
• Address guest questions, concerns, and feedback in a professional and positive manner.
• Train, coach, schedule, and develop café team members.
• Lead by example and jump in wherever needed to support café operations.
• Monitor sales, labor costs, food costs, inventory, and other operational performance measures.
• Manage product ordering and inventory levels to ensure adequate supply while reducing waste.
• Work closely with leadership to meet operational goals and support the café's financial success.
• Ensure compliance with all food safety, sanitation, health department, and company policies and procedures.

Skills

Leadership

Team-building

Communication

Problem-solving

Adaptability

Food safety

Education

Associate degree in Hospitality or related field

ServSafe Manager Certification

Tools

POS systems

Job description

Description

Position Summary

We're looking for an enthusiastic, hands-on Café Manager to oversee the daily operations of our café. This role is ideal for someone who enjoys creating a welcoming atmosphere, leading a team, and delivering an outstanding experience for every guest. The Café Manager will be responsible for ensuring smooth day-to-day operations, maintaining high standards of food service and hospitality, and supporting the growth and development of café staff.

Key Responsibilities

• Oversee the daily operation of the café, including opening and closing procedures, food and beverage service, cleanliness, and overall appearance.


• Be an active presence on the floor, supporting team members and ensuring excellent service during busy periods.


• Address guest questions, concerns, and feedback in a professional and positive manner.


• Create and maintain a clean, organized, and welcoming environment for guests and staff.


• Train, coach, schedule, and develop café team members.


• Lead by example and jump in wherever needed to support café operations.


• Monitor sales, labor costs, food costs, inventory, and other operational performance measures.


• Manage product ordering and inventory levels to ensure adequate supply while reducing waste.


• Work closely with leadership to meet operational goals and support the café's financial success.


• Ensure compliance with all food safety, sanitation, health department, and company policies and procedures.

What We're Looking For

• Strong leadership and team-building skills.


• Previous experience in café, restaurant, hospitality, or food service management.


• A passion for creating a positive guest experience.


• Excellent communication and problem-solving abilities.


• Ability to thrive in a fast-paced environment and adapt to changing priorities.


• Extensive knowledge of food safety and sanitation standards.

This position offers the opportunity to lead a dynamic team, build meaningful relationships with guests, and help create a café experience that keeps people coming back.

Required Education & Experience

• Associate degree (or equivalent experience) in Hospitality, Foodservice Management, Business, or a related field.


• ServSafe Manager Certification required.


• Minimum of three (3) years of management experience in a café, coffeehouse, bakery-café, or retail foodservice environment.

Preferred Qualifications

• Culinary Arts degree.


• Four (4) or more years of management experience in a café or retail foodservice operation.


• Advanced POS and technology skills.


• Strong organizational, planning, and time management skills.