Cafe General Manager — Operations & Team Leader

LBT Group, LLC; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance including vision and life insurance

Fun, fast paced environment

Generous employee discounts

Job summary

LBT Group, LLC in Indianapolis is seeking a General Manager to lead both front of house (FOH) and back of house (BOH) operations at the cafe. This role includes managing, training, and scheduling staff to guarantee an excellent guest experience.

The ideal candidate has at least 2 years of managerial experience and a track record in operational excellence. Additional perks include health insurance, a fun working environment, and generous employee discounts.

Qualifications

• Minimum of 2 years of managerial experience.
• Experience recruiting, hiring, training & developing employees.
• Experience in providing excellent customer service.

Responsibilities

• Maintain & exceed customer expectations to build brand loyalty.
• Lead and coach staff during each shift.
• Manage, train, and discipline cafe crew members.

Skills

Managerial experience

Customer service

Operational excellence

Effective communication

Basic computer skills

Education

Serv Safe Certification

Tools

Microsoft Word

Excel

Outlook

Job description

LBT Group, LLC in Indianapolis is seeking a General Manager to lead both front of house (FOH) and back of house (BOH) operations at the cafe. This role includes managing, training, and scheduling staff to guarantee an excellent guest experience.

The ideal candidate has at least 2 years of managerial experience and a track record in operational excellence. Additional perks include health insurance, a fun working environment, and generous employee discounts.