Cafe General Manager: Lead, Grow & Delight Guests

lamadeleine; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

NO LATE NIGHTS

Competitive pay + bonus opportunities

Comprehensive Benefits

Employee discounts on food & catering

Growth opportunities

Supportive team environment

Job summary

La Madeleine French Bakery & Café in San Antonio is seeking a General Manager to lead daily café operations and deliver authentic French guest experiences. You will open/close the café, coach a team, and oversee guest satisfaction with a focus on hospitality and performance.

The role offers competitive pay with bonus opportunities and comprehensive benefits. A ServSafe certification or ability to obtain is preferred, and flexibility to work weekends and varied shifts is expected.

Qualifications

• 3+ years of restaurant general management experience (fast casual or full-service preferred).
• Proven ability to lead, motivate, and retain a high-performing team.
• Strong financial acumen with P&L management experience.

Responsibilities

• Run the daily café operations, including opening and closing procedures.
• Maintain high standards of cleanliness, organization, and safety.
• Conduct regular walkthroughs and audits to ensure consistency and compliance.
• Monitor and analyze key metrics to boost revenue and profitability.
• Manage labor, food, and controllable costs to meet budget goals.
• Execute local marketing initiatives and build community relationships.
• Inspire your team by modeling excellence in service and accountability.
• Set clear expectations, provide feedback, and create pathways for growth.
• Recruit, interview, and onboard top talent to build a cohesive team.

Skills

General management

Team leadership

P&L management

Communication

Hospitality mindset

ServSafe certification

Hiring & onboarding

Job description

La Madeleine French Bakery & Café in San Antonio is seeking a General Manager to lead daily café operations and deliver authentic French guest experiences. You will open/close the café, coach a team, and oversee guest satisfaction with a focus on hospitality and performance.

The role offers competitive pay with bonus opportunities and comprehensive benefits. A ServSafe certification or ability to obtain is preferred, and flexibility to work weekends and varied shifts is expected.