Cafe General Manager: Guest Experience & Profit Leader

Durango Casino & Resort; Las Vegas (NV); On-site; USD 90,000 - 150,000; Full time

Job summary

Durango Casino & Resort is seeking a seasoned Food & Beverage leader to oversee the department, drive high standards, and manage a diverse team across service and production. The role emphasizes training, cost controls, and guest satisfaction within a dynamic casino environment.

The candidate should have 5+ years in a similar high-volume setting, strong inventory and safety knowledge, and proven ability to meet budgetary goals while delivering exceptional dining experiences.

Qualifications

• Minimum of 5 years’ experience in a high volume food & beverage operation.
• Ability to communicate effectively with Guests, Team Members and Management.
• Comprehensive knowledge of Food & Beverage products including wine, spirits, and cooking methods.
• Must be knowledgeable in inventory controls.
• Certifications: Clark County Health Card and Alcohol Awareness Card.
• Prior full profit and loss responsibilities in a similar environment preferred.
• Experience with service systems and methods in high-volume outlets.
• Excellent attention to detail in products, service and appearance.
• Strong judgment and decision-making skills.

Responsibilities

• Oversees daily operation of the Food and Beverage department to meet budgetary and service standards.
• Provides leadership to Restaurant Service and Production Teams through training and guidance.
• Analyzes deficiencies and applies corrective actions with resources.
• Ensures safety rules, health standards, and emergency procedures are followed.
• Maintains brand guidelines and company specifications on quality and service.
• Involved in hiring department Team Members and communicating with Management.
• Uses department tools to achieve budget, quality control and financial goals.
• Provides feedback to culinary team on food preparations and presentations.

Skills

Leadership

Communication

Budgeting

Inventory controls

Safety compliance

Problem solving

Training

Decision making

Job description

Durango Casino & Resort is seeking a seasoned Food & Beverage leader to oversee the department, drive high standards, and manage a diverse team across service and production. The role emphasizes training, cost controls, and guest satisfaction within a dynamic casino environment.

The candidate should have 5+ years in a similar high-volume setting, strong inventory and safety knowledge, and proven ability to meet budgetary goals while delivering exceptional dining experiences.