Cafe Department Manager: Lead Customer Experience & Ops

Safeway; Salinas (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health & 401k benefits

Paid time off

Career development

Inclusive work environment

Job summary

Albertsons Companies is seeking a Starbucks Department Manager to lead daily department operations, ensuring top‑notch customer service, product quality, and adherence to Starbucks standards. You will support hiring, training, and development of associates while coordinating daily activities to maintain smooth service levels.

The role emphasizes conducting duties with calm, consistent operations during peak times and driving department sales, budgeting, and vendor communication.

Qualifications

• Strong customer-service focus with a professional team presence.
• Ability to train, coach, and support associate development.
• Excellent organization, time management, and planning abilities.

Responsibilities

• Oversee daily Starbucks Department operations with strong customer service and consistency.
• Support hiring, training, coaching, and development of associates.
• Maintain a customer-first environment and respond to service needs and concerns.

Skills

Customer service

Coaching

Team collaboration

Organization & planning

Tools

Store systems & ordering tools

Basic computer applications

Job description

Albertsons Companies is seeking a Starbucks Department Manager to lead daily department operations, ensuring top‑notch customer service, product quality, and adherence to Starbucks standards. You will support hiring, training, and development of associates while coordinating daily activities to maintain smooth service levels.

The role emphasizes conducting duties with calm, consistent operations during peak times and driving department sales, budgeting, and vendor communication.