Assistant Manager — Coffeehouse Operations & Service

Randalls Food Market; Pearland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Earned wage access

Associate discounts

Health benefits

Time off

Training & development

Inclusive work environment

Job summary

Albertsons Companies is seeking an Assistant Starbucks Manager to support the Starbucks Manager in daily department operations, ensuring top-notch customer service and adherence to brand standards. You will help with hiring, training, scheduling, and performance management while maintaining a clean, inviting environment for customers and associates.

The role emphasizes leadership, teamwork, and the ability to drive promotions, inventory control, and safety programs in a fast-paced retail setting.

Responsibilities

• Assist in managing daily Starbucks operations.
• Ensure beverages and food items are prepared and served according to Starbucks standards.
• Maintain department cleanliness, organization, and operational readiness.
• Support execution of promotions, seasonal programs, and new product launches.
• Monitor department performance to ensure efficient operations throughout the day.
• Deliver exceptional customer service and foster a customer-focused culture.
• Resolve customer concerns and service issues professionally and promptly.
• Build customer loyalty through positive interactions and quality service.
• Ensure associates consistently meet customer service expectations.
• Provide leadership, coaching, and support to Starbucks associates.
• Assist with hiring, onboarding, training, scheduling, and performance management.
• Promote teamwork, accountability, and a positive work environment.
• Support associate development and succession planning efforts.
• Assist with inventory management, ordering, and replenishment of supplies.
• Monitor waste, shrink, and inventory accuracy.
• Support labor management and department expense control initiatives.
• Help achieve department sales, profitability, and customer service goals.
• Ensure compliance with Starbucks operating standards, food safety regulations, and company policies.
• Maintain proper food handling, storage, labeling, and sanitation procedures.
• Follow all safety programs and operational requirements.
• Assist with audits, inspections, and corrective action plans as needed.
• Maintain attractive displays and merchandising standards.
• Monitor product quality, freshness, and presentation.
• Ensure promotional and seasonal products are properly displayed and marketed.
• Support production planning to meet customer demand while minimizing waste.

Job description

Albertsons Companies is seeking an Assistant Starbucks Manager to support the Starbucks Manager in daily department operations, ensuring top-notch customer service and adherence to brand standards. You will help with hiring, training, scheduling, and performance management while maintaining a clean, inviting environment for customers and associates.

The role emphasizes leadership, teamwork, and the ability to drive promotions, inventory control, and safety programs in a fast-paced retail setting.