Cafe Department Manager: Lead Service & Ops Excellence

Safeway; Woodbridge (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health benefits (Medical, Dental)

Job summary

Safeway in Virginia is seeking a Starbucks Department Manager to lead daily department operations, drive customer service excellence, and ensure adherence to Starbucks standards. You will support hiring, coaching, and development of associates while maintaining product quality and food safety compliance.

The role emphasizes strong communication, organization, and the ability to perform under high-volume conditions in a fast-paced retail environment.

Qualifications

• Retail or food-service operations experience.
• Experience supervising staff and coordinating daily tasks.
• Ability to lift up to 55 lbs and work in a retail environment.

Responsibilities

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency.
• Support hiring, training, coaching, and development of Starbucks associates.
• Maintain a customer‑first environment and respond to service needs and concerns appropriately.
• Coordinate daily activities and responsibilities to support smooth workflow and service levels.
• Maintain calm, consistent operations during high‑volume periods.
• Execute company and Starbucks programs, policies, and procedures.
• Ensure compliance with food safety, sanitation, and product handling standards.
• Manage ordering, inventory levels, product rotation, and storage.
• Support department sales, budgeting, and expense management.
• Maintain accurate communication with vendors, store management teams, and community partners.
• Complete required reporting and administrative responsibilities.

Skills

Customer service

Communication

Organization & planning

Stamina under pressure

Tools

POS systems

Inventory software

Store systems

Job description

Safeway in Virginia is seeking a Starbucks Department Manager to lead daily department operations, drive customer service excellence, and ensure adherence to Starbucks standards. You will support hiring, coaching, and development of associates while maintaining product quality and food safety compliance.

The role emphasizes strong communication, organization, and the ability to perform under high-volume conditions in a fast-paced retail environment.