Starbucks Dept. Manager: Lead Service & Team Performance

Shaw’s and Star Market; North Easton (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Weekly wages

Associate discounts

Health benefits

Paid time off

Career growth

Inclusive environment

Job summary

Albertsons Companies invites you to join our team as a Starbucks Department Manager, where focus on customer experience, product quality, and operational consistency drives success.

You will oversee daily department operations, support hiring and coaching of associates, and ensure adherence to Starbucks standards while maintaining food safety and service excellence across peak periods.

Qualifications

• Experience in customer service management or supervisory role.
• Ability to train, coach, and develop associates.
• Strong communication and leadership skills.

Responsibilities

• Oversee daily Starbucks Department operations with focus on customer service and consistency.
• Support hiring, training, coaching, and development of associates.
• Maintain a customer-first environment and respond to service needs appropriately.
• Coordinate daily activities to ensure smooth workflow and service levels.
• Maintain calm operations during high-volume periods.
• Execute programs, policies, and procedures; ensure food safety and sanitation.
• Manage ordering, inventory, rotation, and storage.
• Support department sales, budgeting, and expense management.
• Communicate with vendors and store management; complete reporting.

Skills

Customer service

Coaching

Communication

Organization

Time management

Job description

Albertsons Companies invites you to join our team as a Starbucks Department Manager, where focus on customer experience, product quality, and operational consistency drives success.

You will oversee daily department operations, support hiring and coaching of associates, and ensure adherence to Starbucks standards while maintaining food safety and service excellence across peak periods.