Starbucks Department Lead - Service & Ops

Safeway; Seward (AK); On-site; USD 52,000 - 68,000; Full time

Job summary

Safeway is seeking a Starbucks Department Manager to lead the coffee department, provide friendly service, and drive department results. You will manage barista staff, ensure quality, and follow merchandising guidelines while handling orders, inventory, and POS transactions.

The role emphasizes customer satisfaction, training, scheduling, and cost containment in a fast-paced store environment. Prior management experience is a bonus.

Qualifications

• Ability to follow company customer service procedures and demonstrate customer service skills.
• Ability to interact with customers and co-workers.
• Desirable: prior management experience.

Responsibilities

• Provide customer service within company policy.
• Resolve customer issues related to sales or service.
• Train, schedule, and supervise barista workers for optimal staffing.
• Provide financial reporting to Store Manager and Field Supervisor.
• Ensure product quality and accurate pricing.
• Maintain coffee service area cleanliness and displays.

Skills

Customer service

Interpersonal skills

Follow directions

Leadership experience

Job description

Safeway is seeking a Starbucks Department Manager to lead the coffee department, provide friendly service, and drive department results. You will manage barista staff, ensure quality, and follow merchandising guidelines while handling orders, inventory, and POS transactions.

The role emphasizes customer satisfaction, training, scheduling, and cost containment in a fast-paced store environment. Prior management experience is a bonus.