Cafe Crew Leader: Hospitality & Training

Tropical Smoothie Café; Greenville (AL); Sur place; USD 24 000 - 32 000; Plein temps

Résumé du poste

Tropical Smoothie Café is seeking a Crew Leader to drive exceptional hospitality and smooth cafe operations. You will lead and mentor crew members across shifts, ensuring all team members perform at high standards while delivering the brand experience customers expect.

The role involves coaching, training, and coordinating tasks to maintain efficiency during peak hours in a fast-paced cafe environment.

Qualifications

• Experienced Tropical Smoothie Cafe crew member.
• Legally able to work within State and Federal guidelines.

Responsabilités

• Interacts with crew members and customers to maintain a positive atmosphere.
• Delivers unparalleled hospitality to every guest.
• Knows and can work in each cafe position.
• Completes the Café Basics Training Program and Certified Trainer Program.
• Ensures stations meet Tropical Smoothie Cafe standards.
• Trains and coaches crew during each shift to uphold brand standards.
• Uses tools to manage labor and control inventory.
• Performs additional tasks necessary to run the cafe.

Connaissances

People skills

Team leadership

Customer service

Description du poste

Tropical Smoothie Café is seeking a Crew Leader to drive exceptional hospitality and smooth cafe operations. You will lead and mentor crew members across shifts, ensuring all team members perform at high standards while delivering the brand experience customers expect.

The role involves coaching, training, and coordinating tasks to maintain efficiency during peak hours in a fast-paced cafe environment.