Cafe Bartender

Seminole Gaming; Cincinnati (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

Hard Rock Cafe is seeking an experienced bartender to deliver vibrant service and high-energy hospitality at our busy bar. You will craft drinks to spec recipes, ensure responsible alcohol service, and assist with food service while handling cash and POS transactions.

The role requires a high school diploma and 2+ years of high-volume bartending experience, with some regions requiring food safety certification. You will maintain a clean, engaging bar and contribute to memorable guest experiences.

Qualifications

• Calm under pressure in a fast-paced bar environment.
• Strong organization and attention to detail.
• Positive, outgoing attitude toward guests.

Responsibilities

• Make drinks to specified recipes and standard pours.
• Demonstrate responsible alcohol service.
• Serve food and handle cash/other payments.
• Operate POS system and process transactions.
• Check IDs for legal drinking age.
• Maintain cash drawer balances and bar inventory.
• Direct guests to areas and restrooms.
• Demonstrate product knowledge and upsell techniques.
• Keep bar area clean and well organized.
• Label, date and refrigerate prepped items.
• Operate opening/closing side duties and cleaning tasks.
• Answer guest questions accurately and politely.
• Create memorable experiences and entertaining service.

Skills

Calm under pressure

Organized

Friendly attitude

High-volume bartending

Education

High School diploma

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Bartender is the stepping stone… the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar.

As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

PRIMARY RESPONSIBILITIES

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s - for guests who appear to be under the legal drinking age.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars - through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink - properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politely.
• Creating memorable experiences.
• Entertaining guests to create "Raving Fans".

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

REQUIREMENTS

Experience, Education, and Certifications

• High School diploma or equivalent.
• 2 plus years of high volume bartending experience is required.
• In some regions, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card.

Skills

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS

• Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hands above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

ADDITIONAL REQUIREMENTS

• Must be the minimum legal age to be employed.
• In some regions, a legal minimum age is required to serve alcohol - check with the person interviewing you to ensure you meet these requirements.
• Follows all food safety & sanitation procedures.
• Practicing all general safety standards.
• Performing duties which require bending & reaching.
• Maintaining a well-groomed appearance ("having a plan").
• Following all uniform guidelines.
• Practicing all safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC's 5 Core Values and Mission Statement.