Bartender

Hard Rock Cafe; Baltimore (MD); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health benefits

Job summary

Hard Rock Cafe in Baltimore is seeking a friendly bartender to deliver memorable guest experiences at the bar by greeting guests, taking drink orders, mixing drinks to spec recipes, and ensuring timely, accurate service with a positive attitude throughout every shift.

You will maintain proper bar stock, check IDs, handle cash and card transactions using the POS, upsell signature drinks, maintain a clean and organized bar area, and contribute to a lively, entertaining atmosphere that aligns with

Qualifications

• - Customer service experience preferred.
• - Basic math and cash-handling skills.
• - Ability to multi-task in a fast-paced environment.

Responsibilities

• Make drinks to spec recipe.
• Demonstrate responsible alcohol service.
• Serve food.
• Handle cash & other forms of payment.
• Make proficient sales transactions using a POS system.
• Check IDs for legal drinking age.
• Maintain bar area cleanliness and organization.
• Stock liquor, beer, wine and glassware.
• Label, date, cover and refrigerate prepped items.
• Opened/closed duties and restocking.

Skills

Customer service

Multitasking

Cash handling

POS systems

Alcohol service

Tools

POS system

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Bartender is the stepping stone… the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision‑maker, memorabilia curator and musician (at heart).

Responsibilities

• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point‑of‑sale system.
• Properly checking I.D.s – for guests who appear to be under the legal drinking age.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars – through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3‑compartment sink – properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politely.
• Creating memorable experiences.