Bartender - HRC Atlantic City

141 Hard Rock Cafe International (STP) Inc; United States; On-site; USD 17,000 - 30,000; Full time

Job summary

Hard Rock Cafe is seeking a bartender to deliver exceptional guest experiences and expertly mix drinks to spec recipes.

You will handle cash, operate the POS, check IDs, maintain bar cleanliness, and provide product knowledge while engaging guests to create memorable experiences.

Responsibilities

• Bartender serves as first point of contact, ensuring guests have a positive experience.
• Serve as host and communicator, creating a memorable guest experience.
• Craft drinks exactly to the specified recipes.
• Demonstrate responsible alcohol service.
• Serve food when required.
• Handle cash and other payment methods.
• Process sales via POS system.
• Check IDs to verify age.
• Maintain cash drawer accuracy.
• Direct guests to facilities as needed.
• Showcase product knowledge.
• Engage in suggestive selling techniques.
• Keep bar clean and organized.
• Maintain stock levels and inventories.
• Stock liquor, beer and wine and glassware.
• Label, date, cover and refrigerate prepped items.
• Sanitize equipment and glassware; clean sinks.
• Open/close bar and perform side duties.
• Answer guest questions politely.
• Create memorable guest experiences.
• Entertain guests to create memorable fans.

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: Overview

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Responsibilities

• The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar.
• As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).
• Making drinks to spec recipe.
• Demonstrating responsible alcohol service.
• Serving food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checking I.D.s – for guests who appear to be under 30 years old.
• Maintaining proper cash drawer balances.
• Directing guests to areas/restrooms.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Maintaining a clean and organized bar area.
• Maintaining proper product pars – through bar pulls & inventories.
• Stocking liquor, beer, wine and glassware throughout the shift.
• Properly labeling, dating, covering and refrigerating prepped items for the bar.
• Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware.
• Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.
• Answering questions - accurately and politley.
• Creating memorable experiences.
• Entertaining guests to create “Raving fans