Cafe Attendant

BENCHMARK; Saint Michaels (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Vision

Dental

Life

Pet insurance

401(k) with employer match

Paid time off

Exclusive hotel discounts

Job summary

The Inn at Perry Cabin, part of Pyramid Global Hospitality, hosts an on-site cafeteria team on Maryland's Eastern Shore. You will maintain cafeteria cleanliness, prepare foods to par levels, and keep the buffet stocked while communicating inventory needs with leadership.

Join a luxury resort environment that values teamwork, service excellence, and adherence to safety procedures; the role emphasizes guest satisfaction and professional conduct with comprehensive benefits.

Qualifications

• High school diploma or GED required; some college or vocational courses preferred.
• Ability to communicate in English with guests, suppliers, and employees.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain cafeteria cleanliness.
• Prepare foods to par levels.
• Maintain a clean, freshly stocked buffet.
• Communicate inventory needs.
• Review entries with leadership and follow duty check lists.
• Ensure proper appearance and grooming per hotel standards.

Skills

English communication

Guest service

Teamwork

Stress management

Education

High school diploma or GED

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property

We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid‑Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye‑designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55‑foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero‑edge swimming pool, lush gardens maintained by our on‑property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities.

Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn.

For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com

At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full‑time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part‑time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

• Medical insurance with employer contribution
• Vision
• Dental
• Life
• Pet
• Accident insurance options
• 401(k) program with an employer match and immediate full vesting
• Paid time off
• Exclusive discounts across our portfolio of hotels

ESSENTIAL JOB FUNCTIONS

• Maintain cafeteria cleanliness
• Prepare foods and items to par levels
• Maintain a clean and freshly stocked buffet
• Communicate inventory needs
• Review Communication Log entries with leadership
• Ensure the duty check lists are complete
• Always present yourself in a friendly manor
• Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
• Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with policies of Inn at Perry Cabin and its Hotel Human Resources Department.
• Assist in other areas as needed.

SUPERVISORY RESPONSIBILITIES

None

JOB REQUIREMENTS

Education & Experience

High school diploma or GED required, some college or vocational course preferred.

Skills

• Ability to communicate in English with hotel guests, suppliers, and employees to their understanding.
• Ability to provide friendly, efficient and courteous service to guests.
• Ability to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations.
• Ability to handle the stress inherent interacting with co-employees and resolving guest problems.
• Ability work under pressure, be organized, self‑motivated and work well with others.
• Strong positive attitude and ability to initiate light conversation with guests.
• Knowledge of hotel property and operating hours of each guest service area.
• Basic knowledge of Charleston and surrounding areas.
• Ability to provide legible communication.
• Ability to complete work in a timely, accurate and thorough manner.
• Ability to work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel.
• Understanding of the luxury hotel environment.
• Additional foreign language skills a plus.

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used

Physical & Mental Requirements

• Regularly required to stand for extended periods of time.
• Requires manual dexterity sufficient to operate standard kitchen equipment.
• Requires normal range of hearing and vision.
• Must be able to lift equipment, supplies, etc. of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

Work Environment

Interior of hotel—occasional exposure to direct sunlight, high humidity, extremes of heat and cold, noise, and other conditions associated with the hotel environment.

The work environment includes high guest contact and noisy, crowded environment; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

This job description should not be construed to imply that these requirements are the exclusive standards of the position.

Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

What are we looking for?

Compensation: $17.00 - $18.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.