Cafe Attendant

Pyramid Global Hospitality; Saint Michaels (MD); On-site; USD 19,286 - 24,796; Full time

Job summary

Pyramid Global Hospitality is seeking staff for the Inn at Perry Cabin in Saint Michaels, Maryland. The role involves maintaining a clean cafeteria, preparing foods to par levels, and keeping buffets stocked while communicating inventory needs.

You will work in a luxury hotel environment, representing the company with a friendly, professional demeanor. Ideal candidates have at least a high school diploma or GED, strong English communication, and a customer-focused attitude.

Qualifications

• Ability to communicate in English with hotel guests, suppliers, and employees.
• Provide friendly, efficient and courteous service; work independently and exercise judgment.
• Ability to provide legible communication and work under pressure in a luxury hotel environment.

Responsibilities

• Maintain cafeteria cleanliness and keep buffet stocked to par levels.
• Prepare foods and items to par levels; communicate inventory needs.
• Review logs with leadership and ensure duty checklists are complete.
• Observe standards of appearance and professionalism; assist in other areas as needed.

Skills

Customer service

Communication

Guest interaction

Problem solving

Education

High school diploma or GED

Job description

Pyramid Global Hospitality is a leading hospitality management company managing over 200 hotels and resorts across the United States, Caribbean, and Europe. With offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a focus on exceptional service and operational excellence.

We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4‑star historic gem located along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin offers a unique Chesapeake Bay experience. The resort features a PGA‑designed golf course, a spa, a fleet of sailboats, a zero‑edge swimming pool, lush gardens, and a range of resort activities. Our team of dedicated professionals strives to provide exceptional service and create lasting memories for all guests.

Essential Job Functions

• Maintain cafeteria cleanliness
• Prepare foods and items to par levels
• Maintain a clean and freshly stocked buffet
• Communicate inventory needs
• Review Communication Log entries with leadership
• Ensure the duty check lists are complete
• Always present yourself in a friendly manner
• Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
• Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with policies of Inn at Perry Cabin and its Hotel Human Resources Department.
• Assist in other areas as needed

Supervisory Responsibilities

None

Job Requirements

Education & Experience

High school diploma or GED required, some college or vocational course preferred.

Skills

Ability to communicate in English with hotel guests, suppliers, and employees; provide friendly, efficient and courteous service; work independently and exercise judgment to resolve personnel and production issues; handle stress inherent in interacting with co‑employees and resolving guest problems; work under pressure, be organized, self‑motivated and collaborative; strong positive attitude and ability to initiate light conversation with guests; knowledge of hotel property and operating hours of each guest service area; basic knowledge of Charleston and surrounding areas; ability to provide legible communication; complete work in a timely, accurate and thorough manner; work effectively and relate well with senior management, colleagues, and individuals inside and outside the hotel; understanding of the luxury hotel environment; additional foreign language skills a plus.

WORKING CONDITIONS

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical & Mental Requirements

• Regularly required to stand for extended periods of time. Requires manual dexterity sufficient to operate standard kitchen equipment. Requires normal range of hearing and vision.
• Must be able to lift equipment, supplies, etc. of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

Work Environment

• Interior of hotel—occasional exposure to direct sunlight, high humidity, extremes of heat and cold, noise, and other conditions associated with the hotel environment.
• The work environment includes high guest contact and noisy, crowded environment; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Compensation

$16.00 per hour

Equal Opportunity Employer

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.