CADP Student Services Lead – Academic Records & Support

OESC (Oneida ESC Group); Montgomery (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO 15 days

Holidays 11

401(k) match

Medical, dental, vision

Tuition reimbursement

EAP

Wellness program

Voluntary benefits

Job summary

Oneida ESC Group's OPS seeks a CADP Student Services Specialist at Maxwell AFB-Gunter Annex, Montgomery, AL to support the Civilian Leadership Development School's CADP through student lifecycle management, records administration, and program coordination.

You will serve as primary contact for CADP students and staff, manage registrations and records, support LMS and SIS, and generate reports to support program success.

Qualifications

• Bachelor's degree in any discipline required.
• Two years of educational administrative experience in a secondary or post-secondary environment.
• Experience maintaining student records and academic information.
• Proficiency with Microsoft Office, LMS platforms, and Student Information Systems.
• Strong written, verbal, customer service, and organizational skills.

Responsibilities

• Serve as the primary point of contact for CADP students, faculty, registrars, and external stakeholders.
• Manage student registrations, withdrawals, completions, graduations, and enrollment records.
• Build and maintain student electronic records and folders.
• Process and track transcripts, transfer credit requests, and academic documentation.
• Provide student onboarding support and coordinate account access.
• Coordinate with AU Registrar offices and educational support organizations.
• Develop and maintain FAQs, guides, and student resource materials.
• Track student progress and prepare weekly and monthly reports.
• Support LMS, student information systems, and related platforms.
• Provide technical assistance and customer service to students and faculty.

Skills

Communication skills

Customer service

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

LMS platforms

Student Information Systems

Job description

Oneida ESC Group's OPS seeks a CADP Student Services Specialist at Maxwell AFB-Gunter Annex, Montgomery, AL to support the Civilian Leadership Development School's CADP through student lifecycle management, records administration, and program coordination.

You will serve as primary contact for CADP students and staff, manage registrations and records, support LMS and SIS, and generate reports to support program success.