CAD Support Technician – AutoCAD & Civil 3D

Westwood Professional Services, Inc.; Fort Worth (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Westwood Professional Services is seeking a CAD Technician to support the Digital Delivery team across multiple disciplines. You will troubleshoot CAD issues, enforce standards, and maintain templates and resources to keep a stable, efficient production environment.

In this role you will work closely with CAD leadership, project teams, and production staff to improve responsiveness, production consistency, and standards adoption. A collaborative, user‑facing support mindset is essential.

Qualifications

• Provide day-to-day CAD support to production teams across multiple project disciplines.
• Assist users with Civil 3D and AutoCAD troubleshooting, resolving issues efficiently to minimize workflow disruption.
• Support production teams with standards-related questions, guidance, and hands-on assistance.
• Assist with plotting, sheet production troubleshooting, and resolution of output-related issues.
• Provide xref management support and assist with data shortcut configuration and troubleshooting.
• Maintain CAD templates, blocks, layer standards, and drafting resources.
• Identify and document recurring support issues and elevate trends to CAD leadership.

Responsibilities

• Provide day-to-day CAD support to production teams across multiple project disciplines.
• Assist users with Civil 3D and AutoCAD troubleshooting, resolving issues efficiently to minimize workflow disruption.
• Support production teams with standards-related questions, guidance, and hands-on assistance.
• Assist with plotting, sheet production troubleshooting, and resolution of output-related issues.
• Provide xref management support and assist with data shortcut configuration and troubleshooting.
• Maintain CAD templates, blocks, layer standards, and drafting resources.
• Identify and document recurring support issues and elevate trends to CAD leadership.

Skills

AutoCAD

Civil 3D

Xrefs

Sheet Sets

Data Shortcuts

Troubleshooting

Education

Associate degree or CAD certification

Tools

Autodesk Civil 3D

Sheet Set Manager (SSM)

AutoCAD

Job description

Westwood Professional Services is seeking a CAD Technician to support the Digital Delivery team across multiple disciplines. You will troubleshoot CAD issues, enforce standards, and maintain templates and resources to keep a stable, efficient production environment.

In this role you will work closely with CAD leadership, project teams, and production staff to improve responsiveness, production consistency, and standards adoption. A collaborative, user‑facing support mindset is essential.