CAD Support Specialist: AutoCAD & Civil 3D Pro

Westwood Professional Services, Inc.; Fort Worth (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Westwood Professional Services is seeking a CAD Technician to support the Digital Delivery team. You will troubleshoot AutoCAD/Civil 3D, manage xrefs, data shortcuts, and sheet sets, and help maintain CAD templates and standards across multiple disciplines.

You will collaborate with CAD leadership and project teams, provide onboarding to new users, and contribute to a stable, efficient CAD production environment that supports company growth.

Qualifications

• Associate's degree or technical certification in CAD or related field, or equivalent experience.
• Minimum 2 years in a CAD production or CAD support role with AutoCAD/Civil 3D proficiency.
• Knowledge of CAD production workflows: xrefs, data shortcuts, sheet sets, plotting.
• Experience troubleshooting CAD software and guiding end users.
• Strong organizational skills and attention to detail with multi-request management.
• Effective written and verbal communication; ability to explain technical concepts.

Responsibilities

• Provide day-to-day CAD support to production teams across multiple disciplines.
• Assist with Civil 3D and AutoCAD troubleshooting to minimize workflow disruption.
• Support standards-related questions and hands-on guidance.
• Assist with plotting, sheet production, and output issue resolution.
• Manage xref handling and data shortcut configuration and troubleshooting.
• Maintain templates, blocks, layers, and drafting resources for consistency.
• Document recurring issues and elevate trends to CAD leadership.
• Coordinate with CAD leadership and production teams to resolve issues.

Skills

AutoCAD

Civil 3D

Xrefs

Data Shortcuts

Sheet Sets

Plotting

Templates

Layer Standards

Troubleshooting

Communication

Education

Associate's degree or CAD certification

Tools

Autodesk Civil 3D

AutoCAD

Job description

Westwood Professional Services is seeking a CAD Technician to support the Digital Delivery team. You will troubleshoot AutoCAD/Civil 3D, manage xrefs, data shortcuts, and sheet sets, and help maintain CAD templates and standards across multiple disciplines.

You will collaborate with CAD leadership and project teams, provide onboarding to new users, and contribute to a stable, efficient CAD production environment that supports company growth.