CAD Specialist II

NENA; York (York County); On-site; USD 52,000 - 72,000; Full time

Job summary

NENA's CAD Specialist II role focuses on 911 CAD system maintenance, user management, and response planning under CAD Administrator.

Ideal candidates have a high school diploma, typing skills, pass a background check, and experience with CAD in Fire/EMS/Police; strong Excel/Word/Outlook/PowerPoint skills are expected, with the ability to handle confidential data and communicate effectively.

Qualifications

• High school diploma or GED required.
• Typing 35 wpm with 85% accuracy.
• Pass county background check with no criminal records.
• Minimum two years' experience as CAD Specialist I or equivalent in Fire/EMS/Police.
• Ability to handle confidential data.
• Ability to read road maps and interpret mapping data.
• Knowledge of York County's geological layout related to municipalities.
• Excellent organization and written/verbal communication skills.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.

Skills

Typing proficiency

Reading maps

Communication skills

Teamwork

MS Office proficiency

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

CAD Specialist II, under the administrative direction of the CAD Administrator, is primarily responsible for the 911 Computer Aided Dispatch (CAD) system and related databases. This includes but is not limited to system maintenance, response plan, and user management. This position requires a high degree of competency and technical expertise in CAD software.

• Must possess a high school diploma or GED equivalent
• Must be able to type 35 words per minute with an 85% degree of accuracy as determined by a typing proficiency test
• Must pass the County background check with no records of criminal conviction
• Minimum of two (2) years' work experience as CAD Specialist I and/or experience that provides sound knowledge, skills, and abilities in the primary areas of: Fire, Emergency Medical Services (EMS), and Police services
• Must be able to handle CONFIDENTIAL DATA, disclosure of which is protected by law
• Ability to read road maps and interpret mapping data
• Knowledge of geological layout of York County as related to the municipalities
• Ability to carry out assignments with a high degree of accuracy with some supervision.
• Must be able to participate in continuing education, as available
• Ability to communicate effectively with associates and the public
• Excellent organization, verbal and written communication skills required along with proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Must be resourceful and proactive while consistently demonstrating a positive and professional demeanor
• Must exhibit strong teamwork skills, process requests and relay information in a timely manner
• Must comply with York County Policies and Procedures as well as YCDES Policies and Procedures
• Attend meetings and training as necessary