CAD Drafter & Service Coordinator

EXACT Dispensing Systems; Newcastle (ME); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salaries

10 paid holidays each year, vacation,

401(k) with employer match - immediate

HSA, pre-tax health savings program

Flexible work schedules

Top-tier medical, dental, and vision

Employer-paid life insurance

Pet Insurance

Tuition Reimbursement

Scholarship Programs

Job summary

EXACT Dispensing Systems, a TASI Measurement company, seeks a Manufacturing Service Technician & Drafter in Newcastle, ME to support and maintain technical drawings, prepare documentation, and coordinate customer service intake for installed systems. This entry- to mid-level role blends hands-on drafting with service coordination and database entry to ensure timely, accurate support.

The role requires 2-D/3-D drafting experience, CAD tool proficiency (AutoCAD/SolidWorks/Alibre Design), and

Qualifications

• HS diploma or equivalent required.
• 1+ year of experience with 2-D and 3-D technical drawings, preferably in drafting/CAD support.
• 2+ years of customer service or customer-facing experience in manufacturing/technical environment.
• Experience with CAD tools (AutoCAD/SolidWorks/Alibre Design) or willingness to learn company tools.
• Strong written and verbal communication skills and attention to detail.

Responsibilities

• Maintain and update technical drawing revisions for work orders and production builds.
• Collaborate with engineering and production to clarify requirements and resolve documentation discrepancies.
• Coordinate creation and maintenance of system operation manuals and CAD drawings.
• Prepare final documentation packages (manuals, drawings, BOMs) for correct system configurations.
• Perform 2-D drafting and 3-D modeling using company CAD tools to update drawings.
• Enter and maintain service database entries for completed builds and service actions.
• Assist customers: answer calls, route inquiries, and provide basic troubleshooting.

Skills

2-D and 3-D technical drawings

Customer service or customer-facing

Microsoft 365 proficiency

Education

High School Diploma or equivalent

Tools

AutoCAD

SolidWorks

Alibre Design

2-D drafting software

Job description

EXACT Dispensing Systems, a TASI Measurement company, seeks a Manufacturing Service Technician & Drafter in Newcastle, ME to support and maintain technical drawings, prepare documentation, and coordinate customer service intake for installed systems. This entry- to mid-level role blends hands-on drafting with service coordination and database entry to ensure timely, accurate support.

The role requires 2-D/3-D drafting experience, CAD tool proficiency (AutoCAD/SolidWorks/Alibre Design), and