CAC Credential & Access Specialist

NANA Corp; Tullahoma (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

Akima Intra-Data at Arnold Air Force Base seeks a customer service professional to issue DoD credentials, including CACs, and manage base access for military personnel, retirees, dependents, civilians and contractors. You will verify identities and revoke CACs as needed, while explaining policies and protecting sensitive data.

This on-site role in Tennessee requires reliability, discretion, and strict adherence to security procedures in a federally governed environment. Candidates must be a U.S.

Qualifications

• Must be a U.S. citizen.
• Must be able to obtain and maintain a public trust clearance.
• High school diploma or equivalent required.

Responsibilities

• Conduct verification and issue all DoD credentials to military, retirees, dependents, DoD civilians and base contractor personnel.
• Use Air Force systems and workstations to issue the CAC.
• Update CACs as necessary to reflect changes in personal information.
• Terminate CACs as necessary and execute revocation requests.
• Explain military ID policies and entitlements to customers.
• Issue other base access credentials to visitors such as vendors and test customers.
• Account for and maintain security for all DoD Forms used in producing base credentials.
• Verify, prepare and issue various types of entry and identification credentials.
• Responsible for protecting the privacy/confidentiality of personnel data.
• Performs other duties as assigned.

Skills

Customer service

Security policy basics

Data privacy

Education

High School Diploma or equivalent

Tools

CAC issuance systems

Job description

Akima Intra-Data at Arnold Air Force Base seeks a customer service professional to issue DoD credentials, including CACs, and manage base access for military personnel, retirees, dependents, civilians and contractors. You will verify identities and revoke CACs as needed, while explaining policies and protecting sensitive data.

This on-site role in Tennessee requires reliability, discretion, and strict adherence to security procedures in a federally governed environment. Candidates must be a U.S.