Cable Tech

Biztec; Silver Spring (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid travel expenses

Job summary

Biztec in Silver Spring, Maryland is looking for a skilled technician responsible for installing and maintaining cabling systems and hardware in various environments. You will handle troubleshooting, customer communication, and maintaining accurate documentation.

The role requires a High School Diploma and extensive experience in cabling systems, alongside excellent critical thinking and organizational abilities. The position may require flexible hours, including evenings and weekends, and the company covers travel expenses.

Qualifications

• 23 years of demonstrated experience in cabling systems and network programs.
• Knowledge of using diagnostic tools and cable verifiers.
• Ability to work independently with minimal supervision.

Responsibilities

• Install Cat 5e/6 Structured Cabling Systems.
• Troubleshoot and diagnose hardware issues.
• Maintain records/logs of repairs and maintenance schedules.

Skills

Network troubleshooting

Critical thinking

Documentation

Customer communication

Time management

Education

High School Diploma or equivalence

Associate's Degree in Computer Science

Tools

Diagnostic tools

Microsoft Office Suite

Job description

Job Summary

This position is responsible for identifying and installing technical components to include cable and cable systems within physical structures such as rooms, buildings, etc., utilizing established policies, standards, and procedures. The incumbent researches and identifies points of relevance to begin cable work, performing installations with an end‑to‑end comprehensive plan for the customer. The incumbent analyzes, plans, and implements the installation of hardware in commercial and industrial environments.

Responsibilities, Duties & Accountabilities

• Performs the installation of Cat 5e/6 Structured Cabling Systems according to industry standards in an accurate and timely manner
• Accurately and timely implements the mounting and setup of hardware in commercial and industrial environments
• Installs and maintains peripheral devices including cameras, printers, hubs, routers, and other equipment; installs and configures appropriate hardware functions according to specifications
• Communicates professionally with customers, providing orientation and guidance to users on operating new software and computer equipment, troubleshooting and help‑desk interactions, and occasional onsite interactions
• Performs troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
• Conducts periodic diagnostics and tests to ensure optimal network function and minimal downtime
• Collaborates with Program Manager to review and analyze hardware and software needs; recommends changes and possible improvements for the future
• Maintains records/logs of repairs, fixes, and maintenance schedules
• Maintains professional working relationships with staff, management, customers, and the general public
• Other projects and duties as assigned
• Regular and routine attendance and punctuality is required
• Availability and willingness to work evenings, weekends, and holidays

Travel Requirements

• Out of town travel with all expenses paid by the company
• As needed and assigned

Position Requirements and Qualifications

• High School Diploma or equivalence
• 23 years of demonstrated, successful experience working in cabling systems and existing network programs and capabilities
• Demonstrated knowledge of using diagnostic tools and cable verifiers
• Demonstrated excellent workstation, critical thinking, and network troubleshooting skills
• Proficient with Microsoft Office Suite or related software
• Demonstrated ability to maintain and complete accurate documentation
• Demonstrated ability to work well independently with minimal supervision
• Demonstrated ability to successfully multitask, using strong organizational skills, and time management with an attention to accuracy and detail
• Demonstrated professional demeanor, satisfactory verbal and written communication skills
• Ability to maintain confidentiality and use discretion in dealing with sensitive information, exercising considerable discretion and good judgment, demonstrated conscientious and dependable
• The following physical demands are requirements and must be met in order for the successful performance of the job: work at heights and be comfortable working on and operating scaffolding, ladders, lifts, and any other means necessary; carry weight of 75 lbs or more; use power tools (drills, saws, etc.); work varying shifts as required and assigned by Program Managers
• Ability to maintain regular and routine attendance and be punctual for work
• Ability to be available and willing to work evenings, weekends, and holidays

Preferred Qualifications

• Associate’s Degree in Computer Science or equivalent experience in related areas
• BICSI Certification