Cable Station Operations Lead - 24/7 Critical Infra

Ledcor Group; Carlsbad (CA); On-site; USD 69,000 - 95,000; Full time

Job summary

Ledcor Technical Services in Carlsbad, CA seeks a Supervisor, Cable Stations to lead operations of the cable landing station and CLS infrastructure. This role ensures safe, reliable, 24/7 service delivery, manages site personnel, coordinates incident response, and maintains customer governance and reporting.

You will oversee vendors, maintenance programs, change control, and compliance with customer standards while driving continuous improvement and cost awareness in a dynamic, field-based

Qualifications

• Minimum of 5 years of experience in operational leadership, telecommunications, critical facilities, data centers, network operations or other high-availability infrastructure.
• Cable landing station, submarine network, optical transport, PFE or critical-infrastructure experience.
• Proven ability managing technical employees, 24/7 coverage, incidents, vendors, maintenance programs, customer commitments and operational risk.
• Background working with ticket-driven service management, change control, reporting, audits and corrective-action management.
• Operational leadership across multidisciplinary technical work with accountability for safety, service, cost, quality and customer outcomes.

Responsibilities

• Lead overall site operations and people management, including staffing, scheduling, on-call coverage, training completion, competency, performance expectations and a strong safety and compliance culture
• Manage day-to-day service delivery and customer relationships, including operational integrity, incident escalation, NOC partnership, SLA performance, reporting, corrective actions and regular customer communications
• Implement and maintain the site O&M program, operating procedures, inspection regimes, emergency-response plan, risk controls and continuous-improvement initiatives in alignment with customer standards
• Manage critical-facility and network maintenance programs, installations, commissioning, changes, major incidents and restoration, ensuring appropriate prioritization, authorization and documentation
• Oversee vendors, contracts, utilities, spares, procurement support, calibration, logistics, audit readiness, security, environmental compliance and OpEx/CapEx forecasting support

Skills

Operational leadership

Telecommunications

Critical facilities

Incident management

Vendor management

Budgeting

Customer communication

Audit readiness

Job description

Ledcor Technical Services in Carlsbad, CA seeks a Supervisor, Cable Stations to lead operations of the cable landing station and CLS infrastructure. This role ensures safe, reliable, 24/7 service delivery, manages site personnel, coordinates incident response, and maintains customer governance and reporting.

You will oversee vendors, maintenance programs, change control, and compliance with customer standards while driving continuous improvement and cost awareness in a dynamic, field-based