Cable Landing Station Leader — 24/7 Operations & Safety

Ledcor Group; Austin (TX); On-site; USD 69,000 - 95,000; Full time

Job summary

Ledcor Group in Austin, TX seeks a Supervisor, Cable Stations to safely operate the cable landing station and CLS infrastructure. You will lead site personnel, manage 24/7 coverage, and drive incidents to resolution while ensuring compliance with procedures and customer requirements.

The role emphasizes staffing, training, risk management, and effective communication with customers and vendors to sustain high-availability network operations.

Qualifications

• Minimum of 5 years of experience in operational leadership, telecommunications, critical facilities, data centers, network operations or other high-availability infrastructure.
• Cable landing station, submarine network, optical transport, PFE or critical-infrastructure experience.
• Proven ability managing technical employees, 24/7 coverage, incidents, vendors, maintenance programs, customer commitments and operational risk.
• Background working with ticket-driven service management, change control, reporting, audits and corrective-action management.
• Operational leadership across multidisciplinary technical work with accountability for safety, service, cost, quality and customer outcomes.

Responsibilities

• Lead overall site operations and people management, including staffing, scheduling, on-call coverage, training completion, competency, performance expectations and a strong safety and compliance culture.
• Manage day-to-day service delivery and customer relationships, including operational integrity, incident escalation, NOC partnership, SLA performance, reporting, corrective actions and regular customer communications.
• Implement and maintain the site O&M program, operating procedures, inspection regimes, emergency-response plan, risk controls and continuous-improvement initiatives in alignment with customer standards.
• Manage critical-facility and network maintenance programs, installations, commissioning, changes, major incidents and restoration, ensuring appropriate prioritization, authorization and documentation.
• Oversee vendors, contracts, utilities, spares, procurement support, calibration, logistics, audit readiness, security, environmental compliance and OpEx/CapEx forecasting support.

Skills

Staff leadership & governance

Customer communication

Vendor oversight

Budgeting & audit readiness

Incidents & change management

Job description

Ledcor Group in Austin, TX seeks a Supervisor, Cable Stations to safely operate the cable landing station and CLS infrastructure. You will lead site personnel, manage 24/7 coverage, and drive incidents to resolution while ensuring compliance with procedures and customer requirements.

The role emphasizes staffing, training, risk management, and effective communication with customers and vendors to sustain high-availability network operations.