Cable and Internet Service Technician

TSP Talent; Panama City (FL); On-site; USD 28,000 - 39,000; Full time

Job summary

TSP talent is seeking a Cable Service Technician to install, test, troubleshoot, and service cable and internet connections for residential and small business clients in the field. You will handle wiring, equipment setup, diagnostics, and customer education, with a focus on reliable service delivery.

In this role, you’ll work independently in the field, coordinating with dispatch and teammates while documenting all work performed to ensure accurate service records and high-quality outcomes.

Qualifications

• Hands-on troubleshooting of cable and internet systems.
• Install and maintain customer wiring and equipment.
• Strong customer service and clear communication in the field.

Responsibilities

• Install and configure cable/internet wiring, equipment, and connections.
• Perform signal testing, diagnostics, and repairs to restore reliable connectivity.
• Set up and maintain customer service lines and related hardware.
• Educate customers on proper equipment use and service operation.
• Collaborate with dispatch and team members; communicate clearly with clients.
• Document all work performed and maintain accurate service records.

Skills

Troubleshooting

Wiring installation

Customer service

Attention to detail

Independent field work

Job description

Cable Service Technician

for residential and small business customers, providing installation, maintenance, and troubleshooting of cable and internet services in a field-based role.

Key Responsibilities

• Install and configure cable/internet wiring, equipment, and connections
• Perform signal testing, diagnostics, and repairs to restore reliable connectivity
• Set up and maintain customer service lines and related hardware
• Educate customers on proper equipment use and service operation
• Collaborate with dispatch and team members; communicate clearly with clients
• Document all work performed and maintain accurate service records

Qualifications & Skills

• Hands-on troubleshooting skills with cable/internet systems
• Ability to install and maintain wiring and customer equipment
• Strong customer service and communication skills
• Attention to detail and commitment to reliable, high-quality service
• Comfort working independently in the field