Telecommunications Equipment Technician

Strive Solutions; Seattle (WA); Presencial; USD 29.000 - 39.000; Jornada completa

Descripción de la vacante

Strive Solutions is seeking a Cable Technician to install, service, and repair broadband, video, and phone services for residential and business customers. You will run coax and Ethernet cabling, configure modems and WiFi, ensure neat and code-compliant installations, and educate customers on services and equipment usage.

The role requires hands-on cabling experience, strong problem-solving, and a commitment to safety and accurate documentation.

Formación

• Hands-on cable installation and termination experience.
• Ability to troubleshoot and test signal quality.
• Knowledge of modem/WiFi setup andcustomer education.
• Strong customer service skills and attention to detail.
• Commitment to safety and compliance and accurate documentation.

Responsabilidades

• Run, terminate, and test coax and Ethernet cabling.
• Configure modems and WiFi equipment; verify signal quality using testing tools.
• Ensure installations are neat, professional, and code-compliant.
• Educate customers on available services and equipment usage.
• Complete and document work orders accurately.
• Collaborate with dispatch and network teams to resolve service issues.
• Support network upgrades while maintaining safety-first, customer-focused approach.

Conocimientos

Cable installation

Troubleshooting

WiFi setup

Customer service

Documentation

Safety compliance

Testing signal quality

Herramientas

Testing tools

Descripción del empleo

Role:

Cable Technician installing, servicing, and repairing broadband, video, and phone services for residential and business customers.

Key Duties

• Run, terminate, and test coax and Ethernet cabling.
• Configure modems and WiFi equipment; verify signal quality using testing tools.
• Ensure installations are neat, professional, and code-compliant.
• Educate customers on available services and equipment usage.
• Complete and document work orders accurately.
• Collaborate with dispatch and network teams to resolve service issues.
• Support network upgrades while maintaining a safety-first, customer-focused approach.

Qualifications & Skills:

Hands-on cable installation and termination experience; ability to troubleshoot and test signal quality; knowledge of modem/WiFi setup; strong customer service skills; attention to detail and accurate documentation; commitment to safety and compliance.