Cabinetry Field Tech & Client Solutions Expert

Allied Interiors Group

DeSoto (TX)

On-site

USD 42,000 - 62,000

Full time

3 days ago

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Job summary

Allied Interiors Group is seeking a Field Services Representative in Desoto to troubleshoot on-site cabinet issues and support clients post-installation. You will travel within the service region, provide technical assistance, and collaborate with the installation department and client services to resolve problems promptly.

The role emphasizes strong client relations, problem-solving, and clear documentation of service reports, with physical capacity to handle supplies up to 50 pounds and a

Qualifications

2+ years experience in cabinetry installation and repair.
Understanding of cabinet product repair and upkeep.
2+ years field service repair and customer service is an asset.
Safe driving and vehicle operations skills.
Experience reading schematics—drawings considered an asset.
Ability to write service reports and respond to customer questions.
Ability to move supplies and equipment up to 50 pounds.

Responsibilities

Ensuring a positive and professional client service experience.
Travel throughout the service region to provide customer support.
Problem solving with customers and internal teams to create timely solutions.
Providing clients with technical assistance with products and services.
Expediting serious issues to management toward prompt resolution.
Building positive client relations by checking in regularly.

Skills

Customer service

Communication

Field service

Cabinet repair

Reading schematics

Job description

The role emphasizes strong client relations, problem-solving, and clear documentation of service reports, with physical capacity to handle supplies up to 50 pounds and a

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