Cabinet Field Service Technician

Interior Logic Group; Manteca (CA); Hybrid; USD 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401(k) with company match

Short- and long-term disability

Life insurance

Flexible time off

8 paid holidays

Additional leave benefits

Zusammenfassung

Interior Logic Group is seeking a Cabinet Field Service Technician to perform warranty repairs and product installations in occupied homes and new construction. You will deliver high-quality service, document work orders, and coordinate with customers and production teams to ensure timely, safe and accurate completions.

The role requires a high school diploma or GED, 1+ year in construction, a valid driver’s license, and strong communication.

Qualifikationen

• High school diploma or GED is required.
• One or more years of experience in construction or related trades.
• Valid driver’s license and vehicle insurance as required by state law.
• Ability to perform repairs in occupied homes.
• Strong verbal communication and organizational skills.

Aufgaben

• Perform repairs, touch-ups, and installation tasks across multiple trades in production installation.
• Complete repairs in occupied homes following safety standards.
• Handle materials and coordinate logistics for production installs.
• Maintain inventory of parts, tools, and materials for field operations.
• Travel to local customer locations to perform field service and support.
• Document repairs, materials and completed appointments accurately.
• Provide feedback to internal teams on product quality and process improvements.
• Mentor less experienced technicians when applicable.

Jobbeschreibung

Looking to build your career and design your future? You have come to the right place.

Summary The Cabinet Field Service Technician is responsible for providing excellent customer service through high-quality warranty repairs and product installations. This position plays a critical role in supporting both customer service and production operations, ensuring repairs are completed efficiently, safely, and to ILG’s quality standards. Technicians must demonstrate professionalism, technical skill, and strong communication while working in both occupied homes and new construction environments.

Essential Functions

• Perform repairs, touch-ups, and installation-related tasks following or during production installation across multiple trades and materials
• Perform minor to complex repairs and replacements, including work in occupied homes, in accordance with ILG standards and safety requirements
• Perform logistical tasks related to production installs, including material handling and coordination
• Maintain inventory of parts, tools, and materials required for field operations
• Travel to local customer locations to perform field service, repairs, and support
• Communicate effectively with customers and internal teams to ensure clear understanding of scope, timelines, and expectations
• Organize workflow efficiently and maintain accurate documentation related to repairs, materials, and completed appointments
• Confirm and document completed appointments accurately and promptly
• Provide feedback to internal teams regarding product quality, installation methods, and process improvement opportunities
• Mentor and support less experienced technicians, as applicable
• Perform other duties as assigned

Education & Experience

• High school diploma or GED, or equivalent combination of education and experience
• One or more years of experience in construction or related trades, with increasing responsibility and technical complexity over time
• Valid driver’s license and vehicle insurance as required by state law
• Ability to perform repairs and service work in occupied homes
• Good verbal communication and organizational skills
• Demonstrated ability to train, mentor, or support other technicians as experience level increases
• Experience in the construction trade of Cabinets (repair, touch-up, adjustment)

Skills & Competencies

• Strong technical aptitude with knowledge of the cabinetry trade.
• Excellent communication skills with customers and team members.
• Strong organizational and time management abilities.
• Demonstrated problem-solving and analytical skills to diagnose and resolve installation or repair issues.
• Ability to follow safety standards and company policies consistently.
• Commitment to quality, accountability, and customer satisfaction.
• Proficiency in Microsoft Office Suite; SAP knowledge preferred.

Physical Requirements

Ability to stand, sit, walk, bend, and stoop for 8+ hours. Minor lifting and carrying may be required.

Work Environment

Work performed at construction job sites and office locations. Exposure to construction materials, paints, wood finishing products, and tools.

Salary range

$22.00-24.00

Benefits

• Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health
• 401(k) with company match
• short- and long-term disability
• life insurance
• access to a Flexible time off
• 8 paid holidays
• additional leave benefits so you can recharge, rest, and focus on what matters most
• access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance

Company Culture & Opportunities

People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being. Check out some of our top benefits we have to offer: At our company, we believe in supporting your health, your goals, and your future. That’s why we offer a comprehensive benefits package designed with flexibility and well-being in mind:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

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