Raleigh Respite Peer Support Specialist – 2nd shift

Promise Resource Network Inc.; Raleigh (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick time

PTO

401K

EAP

Life insurance (optional)

Short-term disability

Long-term disability

Job summary

Promise Resource Network seeks a Raleigh Respite Peer Support Specialist for the 2nd shift. The role delivers trauma-informed peer support, advocacy, and access to housing and local resources within a supportive respite setting.

You will provide mutual support, maintain safety, and collaborate with the Respite team to guide guests through admission, stay, discharge, and after-care planning. A valid NC PSS is required.

Qualifications

• Current North Carolina Certified Peer Support Specialist required.
• Lived experience with substance use disorder and/or mental health challenges as eligibility for NC PSS.
• Commitment to peer support philosophy and recovery.

Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services and local resources.
• Knowledge of trauma-informed care, theories, principles, and practices.
• Provide telephone support via the 24-hour peer warm line.
• Maintain a clean, safe, and secure environment with assigned cleaning duties.
• Manage downtime with guests focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and communicate respectfully.
• Offer peer-to-peer support during all phases of stay (pre-arrival to after-care).

Skills

Trauma-informed care

Peer support

Communication skills

Teamwork

Crisis intervention

Education

North Carolina Certified Peer Support Specialist

Tools

Microsoft Office

Job description

Raleigh Respite Peer Support Specialist – 2nd shift

Job Categories: Peer Support Specialist

Job Types: Full Time

Job Locations: Raleigh NC

Salary: $18-21 per hour

Full-time role. $18 – $21 per hour. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.

About Promise Resource Network

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

About The Position

The Respite Peer Support Specialist will provide trauma-sensitive peer-to-peer support within the context of the peer Respite. Supports offered will include advocacy, providing information and opportunities to connect to local resources, support around housing and benefits, one on one mutual support and group support, as well as managing the peer support warm line if needed.

Location:

Raleigh, NC

Job Type:

Full-time

Description

This opening is for 2nd shift

Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Knowledge of trauma-informed care, theories, principles, and practices
• Provide telephone support to peers in the community through the 24-hour peer warm line.
• Help maintain a clean, safe, and secure environment. Cleaning duties as assigned.
• Manage downtime with guests focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, a time during guests’ stay, departure/discharge plan, after-care planning)
• Work as a part of a team to create a bed-and-breakfast-like and healing physical environment.
• Belief in the recovery potential of all people with MH/SA challenges and committed to the philosophy of peer support.
• Ability to recognize the difference between and mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
• Ability to self-reflect, receive feedback, guidance, training, and mentoring to grow in your skills and knowledge.
• Documentation, tracking, and reporting as required.
• All other duties as assigned by CEO, Executive team, Leadership team.

Qualifications & Experience

• Current North Carolina Certified Peer Support Specialist required.
• Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Commitment to the mission and values of the organization.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• Must have a valid NC Driver’s license.

Equal Opportunity Employer

PRN believes that all persons are entitled to equal employment opportunity. We do not discriminate against our employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual preference, sexual orientation, physical handicap or medical condition. Equal Employment Opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.

PRN is committed to creating an inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability.

Why You’ll Love Working Here

• Mission-Driven Impact: Be part of a team that makes real change in people’s lives every day. Your work will directly contribute to transforming communities and empowering individuals on their recovery journeys.
• Dynamic Work Environment: Every day brings new challenges and opportunities to make a difference. From one-on-one support to community outreach, you’ll experience a variety of impactful work.
• Growth Opportunities: At PRN, we’re invested in your growth. We provide ongoing training, peer support certification, and opportunities to advance into leadership roles or specialize in areas like advocacy and recovery.
• Comprehensive Training: Become a certified Peer Support Specialist and gain expertise in trauma-informed care, person-centered planning, and more.
• Supportive Culture: We’re committed to fostering a positive, collaborative environment where everyone is respected, empowered, and valued.
• Meaningful Impact: Every day, you’ll help individuals find their way to recovery and a better quality of life, knowing your work makes a tangible difference.

Salary: $18 – $21 per hour