CA-7 Cross-Platform Analyst - ITS3

Minnesota IT Services; Saint Paul (MN); Hybrid; USD 58,839 - 95,672; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays

Low-cost medical, dental, and vision plans

Paid parental leave

Pension plan after 3 years

Employer-paid life insurance

Training and tuition reimbursement

Job summary

Minnesota IT Services in Saint Paul is hiring a CA-7 Cross-Platform Analyst to ensure reliable batch processing for critical state agency operations. The role involves monitoring batch schedules, troubleshooting issues, and maintaining system accuracy.

Candidates should possess at least two years of IT experience in scheduling and a strong customer-focused approach. Benefits include paid vacation, health plans, and pension after three years.

Qualifications

• At least two years of IT-related experience in batch scheduling or production control operations.
• Experience with CA-7 scheduling and troubleshooting batch job streams.
• Knowledge of IBM JCL for interpreting batch job instructions.
• Experience diagnosing batch job failures and creating incident tickets.

Responsibilities

• Monitor and maintain batch schedules across systems.
• Troubleshoot and resolve processing issues.
• Develop and update job flows and document procedures.
• Support disaster recovery activities.

Skills

Batch scheduling

Production control operations

Mainframe/distributed system job processing

CA-7 scheduling

IBM JCL

Problem solving

Customer-focused approach

Communication skills

Education

Bachelor's degree (counts as 1 year)

Master's degree (counts as 18 months)

Tools

Application Manager (APPWORX)

TSO/ISPF

Job description

Working Title: CA-7 Cross-Platform Analyst

Job Class: Information Technology Specialist 2

Agency: Minnesota IT Services

Location: St. Paul, MN (Telework Eligible)

Salary Range: $28.18 - $45.82 hourly; $58,839 - $95,672 annually

Responsibilities

In this role, you will help ensure reliable, efficient batch processing that supports critical state agency operations. Your duties include monitoring and maintaining batch schedules across mainframe and distributed systems, troubleshooting and resolving processing issues, collaborating with technical staff and agency partners to support daily production needs, developing and updating job flows, documenting procedures, maintaining system accuracy, and supporting disaster recovery activities.

Minimum Qualifications

• At least two (2) years of IT-related experience in batch scheduling, production control operations, or mainframe/distributed system job processing.
• Experience with CA-7 scheduling: monitoring, updating, modifying, and troubleshooting batch job streams.
• Knowledge of IBM JCL and ability to interpret, update, and validate batch job instructions.
• Experience diagnosing and resolving batch job failures (abends), including job restarts and incident ticket creation.
• Experience supporting Application Manager (APPWORX) or similar distributed scheduling tools.
• Experience developing or maintaining batch job flows, dependencies, and documentation.
• Demonstrated ability to communicate clearly and effectively.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem solving.
• Education: a master's degree counts as 18 months, a bachelor's as 1 year, an associate's as 6 months.

Preferred Qualifications

• Experience working in a mainframe production environment.
• Experience using TSO/ISPF to review, troubleshoot, or support mainframe processing activities.
• Experience providing technical guidance or training to team members in production control, batch scheduling tools, or related processes.
• Experience participating in or supporting disaster recovery exercises.
• Experience using or supporting distributed scheduling tools such as Application Manager (APPWORX).

Benefits

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low-cost medical, dental, vision, and prescription drug plans.
• Additional medical coverage options (fertility care, diabetes care, dental and orthodontic care).
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan after 3 years of service.
• Employer-paid life insurance.
• Short-term and long-term disability insurance.
• Tax-free expense accounts for health, dental, and dependent care.
• Training, tuition reimbursement, and professional development opportunities.
• Employee Assistance Program for work/life support.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color, Indigenous communities, LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender identity, marital status, familial status, age, sexual orientation, disability, or veteran status.