C-Suite IT Support Lead

Careers Opportunities at AVI Foodsystems; Sharon (Mercer County); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

401(k) with generous company match

Paid vacations and holidays

Immense training and growth opportunities

Job summary

AVI Foodsystems is seeking an Executive IT Support Lead who will provide dedicated technical support to the C-Suite and family owners. This role requires strong problem-solving skills and the ability to manage high-pressure scenarios effectively.

The ideal candidate should have at least 7 years of IT support experience, with specific expertise in Microsoft 365 and advanced networking. A Bachelor's degree in IT or Computer Science is essential. The position offers a competitive salary and benefits.

Qualifications

• 7+ years in IT support, with at least 3 years supporting C-Suite or high-net-worth individuals.
• Expert-level knowledge of Microsoft 365, iOS/Android ecosystems, and advanced home networking.
• Exceptional verbal and written communication skills.

Responsibilities

• Provide 24/7 priority response for hardware, software, and connectivity issues.
• Conduct 'morning-readiness' checks to ensure zero-latency starts.
• Manage home office environments and secure connectivity.

Skills

IT support experience

Microsoft 365

iOS/Android ecosystems

MDM solutions (Intune/Jamf)

Advanced home networking

Exceptional communication skills

Education

Bachelor’s degree in IT or Computer Science

Job description

AVI Foodsystems is seeking an Executive IT Support Lead who will provide dedicated technical support to the C-Suite and family owners. This role requires strong problem-solving skills and the ability to manage high-pressure scenarios effectively.

The ideal candidate should have at least 7 years of IT support experience, with specific expertise in Microsoft 365 and advanced networking. A Bachelor's degree in IT or Computer Science is essential. The position offers a competitive salary and benefits.