C-Suite IT Support Lead

Careers Opportunities at AVI Foodsystems; Youngstown (OH); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision, and life insurance

401(k) with generous company match

Paid vacations and holidays

Immense training and growth opportunities

Job summary

AVI Foodsystems is seeking an Executive IT Support Lead at their Corporate HQ in Youngstown, Ohio. This role provides dedicated technical support to C-Suite executives and needs someone with 7+ years of IT support experience, particularly in high-stakes environments.

The ideal candidate will handle everything from on-call hardware support to managing relationships with premium service providers. The position comes with a competitive compensation package including health insurance and a 401(k) plan with company match.

Qualifications

• 7+ years in IT support, specifically with C-Suite or high-net-worth individuals.
• Capacity to remain calm during stressful situations.
• Ability to handle sensitive family data with total integrity.

Responsibilities

• Provide 24/7 priority response for all hardware, software, and connectivity issues.
• Conduct 'morning-readiness' checks on executives' devices.
• Manage relationships with premium service providers.

Skills

Expert-level knowledge of Microsoft 365

Knowledge of iOS/Android ecosystems

Advanced home networking

Exceptional communication skills

Education

Bachelor’s degree in IT or Computer Science

Tools

MDM solutions (Intune/Jamf)

Job description

AVI Foodsystems is seeking an Executive IT Support Lead at their Corporate HQ in Youngstown, Ohio. This role provides dedicated technical support to C-Suite executives and needs someone with 7+ years of IT support experience, particularly in high-stakes environments.

The ideal candidate will handle everything from on-call hardware support to managing relationships with premium service providers. The position comes with a competitive compensation package including health insurance and a 401(k) plan with company match.